What are the responsibilities and job description for the Amazon Connect Developer AWS- Plano TX | Wilmington, DE | Jersey City, NJ position at NearObjects?
Job Details
Amazon Connect Developer AWS, Terraform, Java
Required Experience
- 5 Years of experience in Contact Center technologies and Cloud Architecture
- 5 Years of hands-on experience Amazon Connect and AWS
- 2 Years of experience using Terraform
Amazon Connect Expertise:
- Deep understanding of Amazon Connect core features and capabilities including Contact Lens.
- Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc.
- Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc.
- Experience with Amazon Connect's API's and SDK's
AWS Experience:
- Solid experience with AWS infrastructure and services, including ECS, S3, Lambda, Aurora PostgreSQL, Dynamo DB etc.,
- Experience with AWS Security best practices.
CRM Integrations and 3rd Party Integrations
- Proven experience integrating Amazon Connect with various CRM system (Salesforce, ServiceNow etc.,)
- Experience with CRM API's and data models
Technical Skills
- Strong programming skills using Java, Spring Boot
- Experience with SQL and NoSQL databases (e.g., AWS RDS, Dynamo DB, Aurora etc.,)
- Experience working in Agile environments (Jira)
- Strong experience with DevOps practices and CI\CD (Terraform, Jenkins, Spinnaker, Git etc.,)
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