What are the responsibilities and job description for the Install Coordinator position at NearU?
We respect you; we value you; we are NearU! Join our team to have the career and life that you deserve.
NearU is taking the traditional home services career path in an exciting new direction. We want you to be a part of that change. The success of our mission hinges on the success of our employees, which is why we dedicate more resources, time, and training for our people than any other home services company. Higher pay. Better benefits. More opportunities. Welcome to your new career at NearU.
Key Responsibilities:
Project Coordination: Oversee the scheduling and coordination of HVAC system installations from start to finish, ensuring timely completion and adherence to project timelines.
Customer Communication: Serve as the primary point of contact for customers regarding HVAC installation appointments, updates, and troubleshooting.
Team Collaboration: Work closely with HVAC technicians, installers, and subcontractors to allocate resources and ensure smooth operations.
Logistics Management: Coordinate the procurement and delivery of necessary materials and equipment for installation projects, ensuring that all items are in stock and delivered on time.
Documentation: Maintain accurate records of installation schedules, progress, customer communication, and materials used.
Quality Control: Ensure that HVAC installations are performed in accordance with safety standards, company procedures, and customer expectations.
Problem Resolution: Address any issues or delays during the installation process promptly and professionally, ensuring minimal disruption to customers.
Compliance: Ensure that installations comply with all local, state, and federal regulations, including safety and building codes.
Post-Installation Follow-Up: Conduct follow-up calls to ensure customer satisfaction and resolve any post-installation concerns or issues.
Qualifications:
Proven experience in HVAC installation coordination or a related field.
Strong organizational skills and ability to handle multiple tasks simultaneously.
Excellent communication skills, both verbal and written.
Knowledge of HVAC systems, installation processes, and related equipment.
Proficient in using scheduling and project management software (e.g., Microsoft Office, ServiceTitan, or similar tools).
Ability to work well under pressure and in a fast-paced environment.
Strong attention to detail and problem-solving skills.
High school diploma or equivalent; HVAC-related certification or training is a plus.
Valid driver’s license and reliable transportation.
Preferred Qualifications:
2 years of experience in the HVAC industry.
Familiarity with HVAC codes and regulations.
Experience with customer service or client relations in the home services industry.
Bilingual skills are a plus.
Why Join Us?
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive and dynamic work environment.
Lakeside Heating and Air Conditioning is committed to fostering a culture of excellence, integrity, and teamwork.
If you are a motivated individual with a passion for the HVAC industry and strong coordination skills, we encourage you to apply for this exciting opportunity!
We consider all applications based on demonstrated education, experience, and skills, regardless of prior experience.
NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
