What are the responsibilities and job description for the Service Technician position at NearU?
Come join our team to have the career and life that you deserve.
NearU is taking the traditional home services career path in an exciting new direction. We want you to be a part of that change. The success of our mission hinges on the success of our employees, which is why we dedicate more resources, time, and training for our people than any other home services company.
Job Perks:
- A supportive, employee-driven work culture
- A personalized career path designed around your skills and goals
- Competitive industry weekly pay
- Company vehicle with gas included
- Company phone and Ipad
- Uniform program
- Ongoing training opportunities for all employees
- Stability year-round, with available overtime
- Clear paths for professional advancement
- Benefits including free medical, dental and vision (available the 1st of the month after you start)
- 10 paid holidays
- Immediate PTO accrual
- 401(k) matching program
- Family-oriented workplace
What You’ll Do:
- Deliver exceptional service to ensure customer satisfaction
- Establish a great rapport with the customer
- Properly trouble-shoot and diagnose problems with HVAC equipment
- Perform sales of service agreements and HVAC parts
- Perform warranty service repair
- Perform Precision Tune-Ups
- Set goals (daily, weekly, monthly & yearly)
- Complete required paperwork and assigned tasks effectively and efficiently
- On-Call rotation (nights/weekends)
- Follow all standard operating procedures
Key Competencies:
- Confident and self-motivated
- Valid driver’s license
- Ability to adapt to changes
- Basic refrigerant, electrical and air flow trouble-shooting experience
- Satisfactory driving record as required by the company’s insurance provider
- Excellent work ethic and professionalism
- Highly Dependable, punctual and efficient
Education and Experience:
- Minimum of 10 years HVAC Service, Maintenance and Repair experience
- EPA Certified
- High School diploma or equivalent
Requirements:
- Ability to lift 50-100 lbs daily
- Comfortable working in attics, crawl spaces, climbing ladders, and in outdoor environments
The HR-y stuff:
- All candidates are subject to pre-employment drug screenings and background checks
- All applicants shall, unless otherwise described in the job requirements, possess a valid driver's license and shall demonstrate safe driving practice by submitting a recent DMV Safe Driving Record.
- We consider all applications based on demonstrated education, experience and skills.
NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.