Administrative Assistant

Company Overview:

Neat & Orderly is a dynamic and growing professional organizing company dedicated to helping clients transform their spaces and lives. Our team of skilled organizers works closely with clients to create organized, functional, and beautiful environments. We are passionate about what we do, and we’re looking for an administrative assistant who shares that passion.

Job Description:

As an Administrative Assistant, you will play a vital role in our company by supporting the team in various administrative tasks. Your primary responsibilities will include following up with leads, managing the schedules of our organizers, and confirming sessions with clients. You will be the first point of contact for potential clients and play a key role in converting inquiries into loyal customers.

Key Responsibilities:

• Lead Management: Follow up with leads to provide detailed information about our services, answer questions, and convert them into clients.
• Scheduling: Manage and coordinate the schedules of our professional organizers, ensuring efficient use of time and resources.
• Session Confirmation: Confirm organizing sessions with clients, ensuring all details are clear and expectations are met.
• Communication: Serve as the primary point of contact for clients, maintaining a high level of professionalism and customer service.
• Administrative Support: Assist with other administrative tasks as needed, such as managing emails, updating records, and processing payments.

Qualifications:

• Experience: Previous experience in an administrative role, preferably within a service-oriented company.
• Communication Skills: Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and schedules simultaneously.
• Tech-Savvy: Comfortable using scheduling software, email platforms, and other digital tools.
• Customer-Focused: A strong commitment to providing excellent customer service and the ability to build positive relationships with clients.

Why Join Us?

• Impactful Work: Help clients achieve their organizational goals and make a real difference in their lives.
• Supportive Team: Join a supportive and collaborative team that values your contributions.
• Work-Life Balance: This role offers a flexible schedule with approximately 6 hours of work per day, allowing you ample time for personal commitments and a balanced lifestyle.

If you’re organized, detail-oriented, and excited about helping others, we’d love to hear from you!