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Waiver Services Specialist - Norfolk

Nebraska Department of Health and Human Services
Norfolk, NE Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/25/2025
The work we do matters!

Hiring Agency

Health & Human Services - Agency 25

Location:

Norfolk, NE

Hiring Rate

$20.578

Job Posting

JR2025-00014848 Waiver Services Specialist - Norfolk (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

04-03-2025

Job Description

Do you want to make a difference in people's lives? The Department of Health and Human Services (DHHS) is looking for you to join our team and work within our Eligibility and Enrollment (E&E) Unit within the Division of Developmental Disabilities (DDD). E&E completes assessments to make an eligibility determination for a person to be served on one of Nebraska’s Home and Community-Based Services. (HCBS) waiver programs for person with disabilities, including physical, intellectual/developmental, children with special health care needs, or the aging.

Responsibilities

This position provides a critical role in making eligibility determinations for the Aged and Disabled, Developmental Disabilities, and the Traumatic Brain Injury Waivers. The Waiver Services Specialist (WSS) is responsible for the following critical tasks for our State’s most vulnerable population:

  • Conducts extensive reviews of documentation and records of applicants
  • Administers Level of Care Assessments
  • Completes eligibility determinations for all HCBS waivers
  • Determines level of funding supports
  • Participates in informal dispute resolution meetings or appeal hearings regarding determinations of eligibility
  • Performs related work as assigned

Requirements/ Qualifications

Minimum Qualifications: Bachelor’s degree and professional experience in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs.

Preferred Qualifications: Professional experience in healthcare, long term care, gerontology, rehabilitation, health/medical disability case management, children with special health care needs, or completing assessments. Knowledge of medical terminology and concepts.

Other: Possess a valid driver's license and have immediate access to a reliable vehicle. A state vehicle may be provided dependent upon office location.

Knowledge of: current practices in the field of home and community based services, including: level of care criteria; general computer systems and operations.

Ability to: assess needs of applicants; communicate effectively to exchange information and resources to meet applicants needs; develop working relationships with individuals who are aged or with disabilities, their families, review team members, community professionals, program directors, agency representatives, and other groups or individuals with interests in developmental disabilities; assess pre-admission evaluation plans to determine level of care; assess service plan for persons with disabilities; consult with and provide technical assistance to clients, families, providers, and agency representatives; operate and update computer tracking systems; interpret and apply agency and program rules, policies, and procedures; organize and evaluate program/operational data; communicate effectively in a variety of situations.

Skill in: active listening; asking questions; requesting information from applicants, service providers and other state agencies; interviewing techniques for gathering information; assessing client and family strengths and needs; working with families and individuals with special needs; critical thinking techniques.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

Salary : $21

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