What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Nebraska Pain Institute?
Role and Responsibilities
The receptionist will greet patients, answer telephones, schedule appointments, prepare patient charts.
- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication
- Greets patients and visitors immediately upon arrival with a friendly demeanor
- Answers the phone promptly with a smile
- Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms
- Prepares patient charts
- Manages patient flow to reduce patient wait time
- Assists patients as necessary
- Maintains professional relationship with referring offices
- Maintain confidentiality of all information in accordance with HIPAA
- Understanding of medical terminology is necessary
- Performs other related duties as assigned
Qualifications and Education Requirements
- 1 year of experience in a medical clinic setting
- Minimum of 1 year of customer service experience required
- High school diploma or equivalent required
Preferred Skills
- Friendly, inviting and professional personality and presence
- Basic office skills such as typing and filing
- Good organizational skills Attention to detail
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $18