What are the responsibilities and job description for the Program Manager- Residential Behavioral Health position at Necco?
The candidate selected will be responsible for the following:
Service and Case Coordination
- Oversee the case coordination of program services under the supervision of the Program Director or designated treatment staff
- Oversee the group schedule and work out coverage as needed
- Lead the daily huddle and drive the weekly tactical meeting
- Drive the Medicaid billing expectations of the team
- Perform random group audits to ensure the quality of services being provided
- Collaborate with QMHPs and CMs in the development and planning of treatment program matters, including, but not limited to; family engagement, ADL assessments, Life Books, Ansel-Casey Assessments, RTIS reports, Discharge Summaries, and Monthly Reports
- Participate in monthly case consultation with the QMHP/CM to review status of each service recipient
- Transfer caseload to newly hired QMHPs and CMs and mentor/support them through the transitional period
- Assist with managing integration of new programming or activities into group setting
- Drive your team’s Individual Performance Scorecard process
- Mentor staff on systems, processes, and service delivery
- Collaborate with the team regarding treatment program
- Monitor aftercare services and ensure QRTP requirements are met
- Coordinate and collaborate with school on needs and changes
Leadership and Staff Development
- Supervise the thorough completion of intakes and all necessary assessments
- Complete individual performance scorecards and provides clear expectations to those he or she supervises
- Assign mentors to those he or she supervises
Quality Assurance
- Assist and recommend to QMHP/CM client support services
- Assist the Program Director and Clinical Supervisor in ongoing review of cases to ensure that client records meet quality standards
- Ensure therapeutic services are provided as needed through coordination with the Clinical Supervisor
Corporate Citizen
- Practice ruthless pragmatism
- Engage in peer to peer feedback
- Know and live the Necco Corporate Culture Principles
- Embody the three essential virtues of humble, hungry and smart
- Drive your Individual Performance Scorecard
- Adhere to and contribute to the Necco meeting structure
Position Qualifications:
- Bachelor’s Degree in human services discipline
- Three years’ experience working with children, individuals and/or families with emotional or behavioral disabilities.
- Excellent Computer Skills
- Excellent Written and Oral Communication Skills
- Excellent Organizational Skills and Self Motivated
- Successful Completion of all required criminal background checks
- Valid Driver’s License and 100/300/100 Auto Insurance
At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.
