What are the responsibilities and job description for the Loan Processor position at NECHES FEDERAL CREDIT UNION?
Our Loan Processor delivers exceptional service while assisting members with their lending needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $900 million in assets and over 70,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.
ADDITIONAL REQUIRED QUALIFICATIONS:
- At least 1 yr. of Credit Union experience or Degree in related field
- High School Diploma or equivalent
- Have ability to multi-task and handle high volume of loan requests
- The ability to work independently while displaying initiative and decision-making
- Capability to work within deadline timeframes
- Professional phone etiquette
- Exhibits attention to detail and organization skills
- Strong interpersonal, verbal and written communication skills
- Display a high level of professionalism
- Dependable; punctual and regular attendance
- Willingness to learn new processes to grow and advance
JOB SUMMARY:
- Provides exceptional member service when answering inquiries and addressing members concerns over various means of communication including but not limited to: phone, video-chat, text, or email
- Loan interviews
- Processing and finalizing loan request
- Processing title and securing proper liens
- Delivers prompt, professional, and personalized service to prospective and current members.
Classification: Non-exempt
Location: Nederland
Hours: Scheduled for 40-hours per week between the hours of
Monday through Thursday 8:15AM to 5:15PM
Fridays 8:15AM to 5:15PM or 9:00AM to 6:00PM