What are the responsibilities and job description for the Client Support Associate position at NECS®?
Duties:
- Provide exceptional client services via email, and phone
- Utilize email etiquette to ensure positive client interactions
- Analyze client needs and provide services and resolve issues in a timely and professional manner.
- Follow up with clients or provide additional information
- Perform data entry and maintain accurate client records
Qualifications
- Proven experience in an office environment or related fields;
- Familiarity with account management and project management principles.
- Strong analytical skills with the ability to assess customer needs effectively.
- Excellent verbal and written communication skills.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A passion for helping clients and a commitment to providing high-quality service.
At our company, we value our clients and strive to provide the best possible service. You will play a vital role in ensuring client satisfaction and maintaining positive relationships.
We offer a supportive work environment, competitive pay, and opportunities for career growth.
EEO
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Office: 1 year (Required)
Ability to Commute:
- Jasper, IN 47546 (Required)
Ability to Relocate:
- Jasper, IN 47546: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16