Sales Lead

Description

SALES LEAD

Headquartered in Las Vegas, NV, Nectar Life is a collection of plant-based, cruelty-free personal care products that fill each day with moments of sensorial delight and much-needed whimsy. Through engaging experiences that emphasize fun and togetherness, Nectar Life is reinventing the personal care market by making pure joy the primary ingredient. 

Reports to: Store Sales Manager, Assistant Store Sales Manager

Direct Reports:  Sales Specialist

Primary Purpose:  The Sales Lead drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.  The Sales Lead promotes a high-performance selling culture by directly managing peers.

Salary: $19/hr commission tips 

Key Responsibilities:

• Drives top line store sales and growth by personally selling to customers

• Leads the sales floor and drives store results through the sales team and creating a selling environment

• Oversees customer experience, overall appearance and day to day operations of the store, in partnership (or in absences of) with the Store Sales Manager/Assistant Sales Manager

• Moves with intention throughout the store, connecting with multiple customers

• Proactively engages with customers, reads cues and responds effectively 

• Creates a memorable connection by asking effective questions to identify customer needs and make a compelling product recommendation

• Uses confident selling statement and is effective at overcoming customer objections

• Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

• Participates in sales goal setting with manager and tracks individual performance towards the goal

• Makes it a priority to understand the business and offers suggestions on how the store can be more productive

• Creates enthusiasm for selling strategies by inspiring, supporting and mentoring others’ selling behaviors

• Assists in training of new associates, serving as a shadow partner

• Delivers a friendly and efficient point of sale (POS) experience processing customer transactions accurately and efficiently.  

• Responsible to meet minimum monthly sales target 

All retail employees at Nectar Bath Treats are responsible for:

• Driving top line store sales results and growing the business through action and productivity

• Creating customer awareness of programs and promotions available to them to build customer loyalty, when applicable

• Setting personal goals and tracking individual and team performance to the goals

• Preparing for each shift by maintaining awareness of all sales, promotions and applicable POS procedures

• Taking initiative to recover and replenish merchandise, so it is available to sell

• Understanding and adhering to visual merchandising brand standards

• Assisting in housekeeping of sales floor and communicating maintenance issues

• Keeping an awareness of, and building personal capability in, loss prevention

• Supporting all activities related to providing a safe working environment

• Understanding and demonstrating Company values

• Leads and or participates in the company’s personal development and philanthropic initiatives

Success Measures (as applicable):

• Sales Goals and Comps

• Average Dollar Sales (ADS)

• Transactions Per Hour

• Loyalty

• Shrink

• Payroll

• Retention of top talent

• Employee Opinion Survey Results

Qualifications

Qualifications:

• Previous experience leading associate teams

• Proven ability to lead a pay for performance selling team is preferred

• Demonstrates ability to improve customer satisfaction and drive loyalty

• Proven ability to effectively delegate, follow up and communicate with all levels of the organization

• Demonstrates ability to manage complex and competing priorities with time management and organizational skills

• Demonstrates ability to assess talent, coach, develop and manage performance

• Demonstrates business acumen with strong strategic and analytical skills

• Demonstrates excellent visual merchandising skills

• Demonstrates strong product knowledge

• Contributes to and thrives in a sales-driven culture.

• Enjoys fostering positive interactions with individuals of all age groups, particularly children.

• Comfortable adhering to a uniform policy, including wearing a distinctive pink apron.

• Capable of lifting up to 40 pounds and proficient in restocking, cleaning, and conducting inventory counts.

• Adherence to a no-facial-piercing policy.

• Embraces a family-focused company culture; covers any inappropriate tattoos during work hours.

• Schedule flexibility to include nights and weekends. Must be able to work holidays.

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Pet Insurance

• Employee assistance program

• Employee discount

Salary : $19 - $25