Cashier

Opening a new business takes a lot of time and can be an extraordinary amount of effort. You have to have unyielding standards and the inner strength to hold them at all times. Another aspect of opening a business is you must be truly “here to serve.” In this industry the places that succeed in comparison to those that fail, there is always the inner desire to deliver industry leading hospitality. It must be in you, and it has to be at the forefront of your thinking and actions as we welcome all our guests into our new state-of-the-art entertainment center. Our success will hinge on all our ability to deliver on OUR level of hospitality. If you are looking for a great job where you are surrounded by amazingly hardworking co workers and management who always have fun and always hold our standards, then this is the job and environment for you.

As a Cashier at our family entertainment center, you will be responsible for providing efficient
and accurate transaction processing while delivering exceptional customer service to our guests.
Your attention to detail, strong communication skills, and friendly demeanor will contribute to a
positive experience for visitors as they interact with the center's attractions, activities, and
services. This job description outlines the primary responsibilities and qualifications required for
the position.
Responsibilities:
1. Transaction Processing:
- Accurately process transactions for admission tickets, attractions, games, food, and
merchandise using the point-of-sale (POS) system.
- Handle cash, credit card, and electronic payments with precision and accountability.
2. Customer Service Excellence:
- Greet guests warmly and engage in friendly interactions.
- Address guest inquiries, provide information about offerings, and offer assistance as needed.
3. Order Accuracy:
- Ensure that orders are entered correctly and reflect the guest's preferences and selections.
- Double-check items before finalizing transactions to prevent errors.
4. Upselling and Promotion:
- Promote special offers, packages, and add-ons to enhance the guest experience.
- Encourage guests to explore additional attractions, activities, or products.
5. Queue Management:
- Manage guest queues and provide guidance on the appropriate lines for different
transactions.
- Maintain order and efficiency during peak periods.
6. Cash Management:
- Handle cash in accordance with established procedures, ensuring accurate change and cash
counts.

- Reconcile cash drawer at the end of each shift.
7. Reporting:
- Generate daily or shift reports detailing transactions, revenue, and other relevant data.
- Provide accurate and timely information to management.
8. Health and Safety:
- Adhere to health and safety guidelines when handling cash and interacting with guests.
- Implement necessary security measures to prevent fraud or discrepancies.
9. Guest Interaction:
- Interact with guests in a courteous and professional manner, addressing concerns or requests
promptly.
- Create a positive and welcoming atmosphere for all visitors.
10. Flexibility:
- Be prepared to assist in other areas of the entertainment center as needed, based on
operational requirements.
Qualifications:
- Previous experience as a cashier, sales associate, or in a customer service role, preferably in a
hospitality, retail, or entertainment setting.
- Strong numerical aptitude and accuracy in handling transactions and cash.
- Excellent interpersonal and communication skills to interact effectively with guests.
- Friendly and approachable personality with a commitment to delivering excellent customer
service.
- Proficiency in using point-of-sale (POS) systems for transaction processing.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Attention to detail and a commitment to maintaining a tidy and organized cashier station.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by
the operational needs of the family entertainment center.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.50 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Commute:

• Reno, NV 89512 (Required)

Ability to Relocate:

• Reno, NV 89512: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17