What are the responsibilities and job description for the Banking Professional position at Needham Bank?
Company Overview:
Needham Bank is a reputable financial institution dedicated to providing exceptional customer service and building strong relationships within the community.
Job Summary:
We are seeking a skilled Banking Professional to join our team. The successful candidate will be responsible for performing teller functions, processing transactions with accuracy, and building customer relationships through account solutions.
Key Responsibilities:
Requirements and Qualifications:
To be successful in this role, you will need:
Education and Experience:
Applicants should possess:
Benefits and Perks:
We offer a competitive salary and an amazing benefit package that includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.
Needham Bank is a reputable financial institution dedicated to providing exceptional customer service and building strong relationships within the community.
Job Summary:
We are seeking a skilled Banking Professional to join our team. The successful candidate will be responsible for performing teller functions, processing transactions with accuracy, and building customer relationships through account solutions.
Key Responsibilities:
- Demonstrate commitment to servicing and building customer relationships
- Gain full knowledge of the products and services offered by Needham Bank
- Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts
- Promote bank products, contribute to referrals, and resolve customer inquiries concerning accounts or other banking services
- Responsible for operational compliance and adherence to bank policies and procedures
- Gain full understanding and knowledge of the teller function
- Consistently deliver exceptional customer service
Requirements and Qualifications:
To be successful in this role, you will need:
- Ability to work a flexible schedule based on the hours of operation of the Bank
- Ability to lift 30 pounds
- Basic knowledge of keyboard and computer skills
- Ability to perform basic arithmetic operations with the use of a calculator
- Must have basic business acumen and professionalism
- Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
- Must have reliable transportation
- Fluent in written and verbal English
- Willing to become a Notary Public in MA
- Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
Education and Experience:
Applicants should possess:
- High School Diploma or GED
- Two plus years of teller or cash handling experience with accurate balancing record
- Customer service experience and/or sales experience preferred
Benefits and Perks:
We offer a competitive salary and an amazing benefit package that includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.
