What are the responsibilities and job description for the Housing Specialist - Tier I position at Neighborhood Association?
Summary:
The successful candidate will be responsible to provide housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross trained and have an understanding of the job functions within the Social Services Department.
Responsibilities:
The Housing Specialist is responsible for, but not limited to:
Serve as a case manager for clients with a goal of placing them in transitional and permanent housing
Assist in client intake, service planning, advocacy and referral services in the absence of a case manager
Meet weekly or bi-weekly to follow-up on ILP
Maintain records and counsel session logs in DHS CARES system
Conduct housing related activities and workshops
Provide follow-up case management for clients placed in housing, to promote retention and document outcomes (aftercare mediation)
Communicate with evening/weekend staff and with staff of other agencies to coordinate client services such as room and apartment viewings
Develop a list of real estate agents and brokers; established relationships, and make daily contact with providers with real estate agents and brokers
Submit applications for General Population, Housing Preservation Development, and Supportive Housing via the PACT System.
Compile and submit packages to DHS for Special One Time Assistance (SOTA), Enhanced One Shot Deal (EOSD), CityFHEPS and Pathway Home
Inspect client living quarters regularly
Escort clients to permanent housing or provide transportation Ensure rental agreements are finalized
Make appointments with landlords and other housing agents to ensure individuals have housing leads
Work collaboratively with social services staff to identify client readiness on housing
Treat all clients, visitors and employees with kindness, respect and dignity
Enforce facility rules and regulations to maintain compliance
Attend staff meetings and serve on committees as required
Maintain confidentiality and professionalism
Time management and prioritization
Maintain awareness of new trends and development in social services and related fields
Perform general clerical duties
Employees are not permitted to leave their assigned posts/workstations without authorization.
Professional & Personal Qualifications
Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2 years of direct social service experience
Associate degree in Human Service, or related field with 4 years of direct social service experience
High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
Knowledgeable of the plight of the homeless and special needs populations
Knowledgeable of case work/case management methodologies
Commitment to the mission of the NAICA, Inc.
Proven ability to work collaboratively well with diverse groups
Proven ability to handle multiple tasks effectively under pressure
Strong organizational skills, detail-oriented, and efficient
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