What are the responsibilities and job description for the Mobile Golf Cart Technician position at Neighborhood Golf Carts LLC?
Position Overview We are seeking a skilled and customer-focused Mobile Golf Cart Repair Technician to join our team. This role involves traveling to customers' locations to diagnose and repair golf carts efficiently and professionally. The ideal candidate will have basic electrical diagnostic skills, mechanical expertise, and excellent interpersonal skills to represent our company positively in every customer interaction. Key Responsibilities 1. Diagnostic, Repair and Accessory installs Conduct basic diagnostics on electric and gas-powered golf carts. Perform repairs, maintenance, and part replacements as needed. Test repaired carts to ensure issues are resolved effectively. Install accessories as needed 2. Customer Interaction Communicate clearly and professionally with customers to explain repairs and provide updates. Offer recommendations for preventative maintenance or upgrades when appropriate. 3. Record-Keeping Document work performed, parts used, and time spent on each repair. Complete and submit job reports promptly upon completion of job. Document work performed, additional work needed and general condition with pictures 4. Travel and Equipment Drive company-provided vehicle to customers' locations. Maintain tools, parts, and vehicle to ensure readiness for each job. 5. Safety and Compliance Follow safety protocols and guidelines to ensure safe operations. Adhere to company policies and applicable local and state regulations. Qualifications Technical Skills : Basic knowledge of diagnostic tools and techniques for small vehicles. Familiarity with both electric and gas-powered golf carts is a plus. Education and Experience : High school diploma or equivalent. 1-2 years of experience in automotive, small engine, or golf cart repair (preferred). Licenses and Certifications : Valid drivers license with a clean driving record. Certification in small engine repair (preferred but not required). Possesses Tools Necessary for the job : Owns basic tools necessary; special tools will be provided Traits and Competencies Customer Service : Friendly and approachable demeanor to ensure a positive customer experience. Communication Skills : Ability to explain technical issues in simple terms. Problem-Solving : Strong diagnostic and troubleshooting skills. Reliability : Dependable and punctual with excellent time management skills. Attention to Detail : Meticulous in repairs and record-keeping. Tech Savvy : Proficient with basic operation of smartphones, tablets and computers. Drive to Excel : Faces and overcomes challenges with minimal interventions. Physical Requirements Ability to lift up to 100 lbs. Comfortable working outdoors in varying weather conditions. Capable of bending, kneeling, and standing for extended periods. Why Join Us? Competitive pay based on experience. Generous quarterly performance bonuses. Company-provided special tools and vehicle. Opportunity to work independently while being part of a supportive team. Interact with a diverse customer base in a growing market
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