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Manager of Senior Services

Neighborhood Health Association
Toledo, OH Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/31/2025

Manager of Senior Services

Neighborhood Health Association (NHA) is dedicated to enhancing the lives of seniors in our community. We are committed to fostering a supportive environment that promotes health, well-being, and social connection for individuals aged 55 and over. As the Manager of Senior Services, you will play a pivotal role in developing and implementing multi-service programs tailored to the medical, cultural and social services needs of our seniors (age 55 and over) throughout the organization.  You will serve as a key liaison collaborating with community stakeholders and representing NHA at planning meeting with the Area Office on Aging and other relevant organizations, and make recommendations for the implementation and expansion of programming to the Executive Management Team.

Key Responsibilities:

  • Program Development: Identify the evolving needs of seniors through demographic analysis and market research, including focus groups. Propose new programs and enhancements to existing services to address barriers faced by our seniors.
  • Stakeholder Collaboration: Build and maintain partnerships with community organizations to ensure comprehensive support for our senior population.
  • Budget Management: Prepare and manage the departmental operating budget, ensuring timely reporting and adherence to financial constraints.
  • Project Management: Lead projects with a focus on delivering measurable outcomes, utilizing key data for continuous quality improvement initiatives.

Job Qualifications:

  • Minimum of 2 years of management experience in a leadership role serving seniors..
  • Relevant training in gerontology, recreation, or a related field, or equivalent experience in developing and implementing senior-focused programs.
  • Oversee the daily operations and fiscal management for two Senior Center locations, including preparing and managing the departmental budget and the timely submission of required reports.
  • Proven ability in budget preparation and management, along with experience in project management.
  • Flexibility to adapt work hours as needed to support senior programs, typically following a Monday to Friday schedule.
  • A genuine passion for serving seniors and enhancing their quality of life.
  • Demonstrate a strong commitment to understanding and respecting the diverse cultural, religious, and ethnic backgrounds of our seniors in a community health environment.


We are a drug-free workplace, and an Equal Opportunity Employer. We offer a competitive salary and benefits package, including health insurance, paid time off in addition to 11 paid holidays.

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