What are the responsibilities and job description for the Physician - Medical Leader/Senior Medical Leader (Riverside & San Bernardino) position at Neighborhood Healthcare?
As a private, non-profit 501(C) (3) community health organization, we serve over 350k medical, dental, and behavioral health visits from more than 77k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.
ROLE OVERVIEW and PURPOSE
The District Medical Leader will provide operational support within Neighborhood Healthcare’s system by optimizing efficiency and workflows at the clinic level. Reporting directly to the District Medical Leader, this position will oversee multiple (2-5) assigned clinics providing mentorship to clinicians within the designated Zone. This position is responsible for providing direct patient care as a Physician as well as improving clinical outcomes through program management and mentorship to staff Physicians. The District Medical Leader will allocate 60% of time spent performing direct patient care and 40% of time allocated on Clinic Administration.
RESPONSIBILITIES
Clinical Supervision
- Supervise clinicians at assigned clinics
- Provide guidance, mentorship and support to clinicians on a daily basis
Operational Support
- Collaborate with operations team to ensure adequate clinician coverage at each clinic site to meet patient demand and ensure access to care
- Assist in developing and implementing strategies to optimize clinic workflows and enhance operational efficiency
Performance Monitoring
- Monitor clinic productivity and quality metrics including patient experience scores, wait times, and clinical outcomes
- Identify areas for improvement and develop action plans to address performance issues and drive continuous improvement
Patient Experience Leadership
- Lead by Example in promoting a positive and compassionate patient experience at assigned clinical sites
- Collaborate with clinical and administrative staff to implement initiatives to enhance patient satisfaction and improve communication
EDUCATION/EXPERIENCE
- Medical Degree (MD or DO) from an accredited institution required
- Valid CA Medical License in good standing required
- Valid DEA and AHA certifications required
- Valid BLS certification from approved American Health Association provider required upon hire
- Three years’ primary care or clinical practice experience required; five years’ experience preferred
- Previous experience in a clinical advisory role preferred
ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)
- Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
- Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
- Knowledgeable about and experience with general medicine
- Ability to successfully manage multiple tasks simultaneously
- Excellent planning and organizational ability
- Ability to work as part of a team as well as independently
- Ability to work with highly confidential information in a professional and ethical manner
Physical Requirements
- Ability to lift/carry 20 lbs/weight
- Ability to stand for long periods of time
COMPLIANCE (Safety & HIPPA)
- Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
- Maintains current knowledge of policies and procedures as they relate to safe work practices
- Follows all safety procedures and report unsafe conditions
- Uses appropriate body mechanics to ensure an injury free environment
- Familiarity with location of nearest fire extinguisher and emergency exits
- Follows all infection control procedures including blood-borne pathogen protocols
- Maintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposes
- Complies with all regulations regarding corporate integrity and security obligations
- Reports all behavior and/or activity that are unethical, fraudulent, or unlawful
Pay range:
- Medical Leader- $303,500-$388,300 per year depending on experience. (DOE)
- Senior Medical Leader- $305,900k-404,700 per year depending on experience. (DOE)
Salary : $303,500 - $388,300
