What are the responsibilities and job description for the Director of Communications and Marketing position at Neighborhood House?
Position Title: Director of Communications & Marketing
Reports to: Vice President for Advancement
Status: Full Time, Non-exempt
Salary: $65,000 per year plus generous PTO and benefits package
Grade Level: Level 13
Organization Overview
Neighborhood House believes that communities and neighborhoods thrive when families have the opportunity to build safe, stable, and rewarding lives. That is why, for 127 years, Neighborhood House has been working alongside families to ensure that they have access to food and housing for their basic needs and education opportunities to help them achieve their dreams and goals. Today, we serve more than 15,000 people through integrated programs in six St. Paul neighborhoods.
Program Summary:
Today, Neighborhood House has big dreams, and we need help to achieve them. Our organization is ready for the next step in communications and marketing. We are looking for the right person to help us develop a communications and marketing strategy based on data analysis and donor trends, as well as people-centered and mission-driven. This position will work closely with the Vice President of Advancement and supervise the graphic designer and a yet-to-be-hired communications position.
The Director of Communications & Marketing will be a member of our Advancement Team. Neighborhood House has a staff of nearly 70 people, 13 of whom are on the Advancement team. We are a team of dedicated professionals who are passionate about our work and the families and neighborhoods we serve. We like to roll up our sleeves and collaborate to solve big problems. We believe that innovation and risk lead to learning and success.
Who You Are:
You care deeply about our community and the families who participate in programs at Neighborhood House, holding them in the center of all that you do. You like finding solutions to problems, being resourceful and curious, and enjoying interacting with people. You are skilled at marketing to promote an organization's mission and help raise money for its program delivery. You are both data-driven and people-centered and understand how to craft a story for different communication channels. You enjoy working collaboratively in a team and thrive working independently. You lead with humor, compassion, and a can-do attitude.
Position Summary:
The Director of Marketing & Communications role requires a blend of strategic planning, data analysis, creative development, hands-on execution, and team coaching, focusing on achieving annual income goals for the organization's good.
In this role, you and your team will be responsible for all marketing, communications, and public relations. This includes: cross-channel fundraising efforts, e-communications and print publications, social media, and website. Additionally, you will use your marketing experience to analyze donor trends and past solicitation results to help the team implement the organization’s external communications strategy.
Essential Functions
- Using a data-centered approach, develop and implement the strategy for a comprehensive communications and marketing plan for the organization that includes social media, print and e-communications, website, and
- Manage public relations for the organization, working with the Vice President of Advancement and President to develop messaging for programs and initiatives
- Oversee the management of the website for accurate and compelling information
- Create and oversee all marketing of programs to current and potential participants and partners
- Direct the successful printing and mailing of all external relations needs, including print newsletter, direct mail solicitations, and promotions
- Coach and supervise Communications & Marketing team, including the graphic designer and new communications position
- Prepare and provide reports on results of marketing and solicitation efforts
Skills & Experience
- Bachelor’s degree in communications, marketing, or English, plus a minimum of three years of experience, preferably in a nonprofit setting
- Ability to monitor communications and marketing trends and leveraging the findings for the benefit of the organization
- Experience using data to make strategic decisions related to marketing and communications
- Copywriting or writing experience
- Experience with and understanding of how to use multiple communications platforms, including Mail Chimp, social media channels, and video
- Excellent teamwork and collaboration, ability to motivate and inspire colleagues, donors, and volunteers, set a positive tone, lead by example, and drive results
- Strong organizational skills and attention to detail
- Ability to work independently with solid decision-making and problem-solving skills
Background Checks
- Successful candidates will be subject to a pre-employment background check.
Application materials must consist of the following to be considered for this position:
- Resume
- Cover letter
- Completed application form
Diversity:
So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Neighborhood House is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner.
An Equal Opportunity Employer:
Neighborhood House is committed to attracting and retaining employees with varying identities and backgrounds. Neighborhood House provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, gender expression or any other status protected by law.
Salary : $65,000
