What are the responsibilities and job description for the HOA On-Site Community Manager position at Neighborhood Management?
Job description
The HOA Onsite Community Manager is responsible for the management and operational oversight of an assigned single-family community. To be successful in this role you need to have a thorough working knowledge of the industry and be able to provide exceptional leadership and direction to achieve community goals and objectives.
Responsibilities:
- In conjunction with the Board of Directors and Leadership, manage the business of the association and maintain the community amenities, while fostering positive owner/resident, developer, builder and vendor relationships.
- Work as a partnership with the Onsite Lifestyle Director, and ensure that the management team for the community supports and promotes all lifestyle aspects and events.
- Establish community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, and approve and code vendor invoices.
- Secure competitive contract bids, present to Board and ensure compliance of all executed contract terms and conditions. Oversee community and contractor liability insurance requirements. Assist in claims management, when needed.
- Conduct inspections of community amenities to ensure they meet standards for cleanliness, functionality, and overall resident satisfaction, as well as the expectations of the Board.
- Organize and attend Board and annual meetings, prepare board packages and required notification of meetings.
Qualifications
- Comprehensive knowledge of management practices, accounting procedures, personnel practices, association maintenance, and risk management.
- Effective leadership, organizational, and conflict resolution skills.
- Outgoing and communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression. Highly effective interpersonal skills, problem solving abilities, and advanced communication skills.
- Possess a high level of energy, initiative, enthusiasm, cooperation and exercise good judgment and discretion.
- Proficient time management with the ability to organize and manage multiple priorities.
- Ability to read, analyze, and interpret federal and state laws, association CC&Rs, Bylaws, and other documents governing the operation of community associations.
Education & Professional Experience
- Two to three years experience in HOA Community Management, Real Estate, Property Management or related field.
- Thorough working knowledge of Windows environment with demonstrated computer efficiency and ability to learn database software, website portals and related.
- Industry designation(s) strongly preferred or willingness to obtain.
Environment & Physical Demands
This position operates in a professional office environment as well as in the field. Use of personal car will be required for certain aspects of the position, and employee must maintain proper licenses and self-insurance to operate a personal motor vehicle. The role routinely uses standard office equipment such as computers, phones, copy machines and filing cabinets.
This is a full-time, exempt position that may involve evening and weekend work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The role requires expertise in managing a small team. The ideal candidate will be energetic and able to inspire and motivate their staff positively.
Equal Opportunity Employer
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $70,000 - $80,000