Medical Assistant

Description

Neighborhood Outreach Access to Health (NOAH) is a non-profit Federally Qualified Health Center (FQHC) that provides comprehensive, integrated, and affordable high-quality healthcare services to underserved populations. We provide comprehensive care to over 40,000 neighbors including medical, dental, behavioral health, psychiatric, nutrition, pharmacy services, preventive health, eligibility assistance, and health education programs. NOAH embraces all people, and we respect everyone for who they are.  We firmly believe that diversity is our strength and stand firmly committed to the principles of Justice, Equity, Diversity, and Inclusion.

Job Summary:

The Medical Assistant will help the provider in the diagnostic testing, examination, education, and treatment of patients and perform clerical duties as needed.

Duties/Responsibilities:

• Works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

• Prepares patients for examination, takes vitals, and records patients' health history.

• Sets-up EKG machines, administers injections and medications, and performs routine specimen collection and tests.

• Prepares equipment and examination rooms and cleans instruments.

• Assists provider with medical treatments, procedures, and exams.

• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.

• Receives and directs phone calls, schedules appointments, checks-in patients, obtains necessary patient information to file and updates patient records, and ensures all forms and consents are completed by patients.

• Checks-out patients, assists with referral processing, and arranges laboratory services.

• May travel to offsite locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, and others.

• Organizes and communicates with insurance companies for authorizations for therapies, testing and specialist referrals.

• Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.

• Performs other related duties as assigned.

Qualifications

Required Skills/Knowledge/Abilities: 

• Knowledge of medical practices and front and back-office procedures.

• Knowledge of patient care and examination procedures.

• Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds. 

• Strong customer service skills.

• Detail-oriented and professional.

• Ability to exercise confidentiality, discretion, and good judgment. 

• Ability to speak English and Spanish preferred.

Education and Experience:

Required: 

• High School Diploma or GED.

• Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date.

• Basic Life Support (BLS) certification.

Preferred: 

• 6 months of experience in a medical office or hospital setting.

Other Requirements:

• New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).

• Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.