What are the responsibilities and job description for the Community Impact Coordinator position at Neighborhood Service Organization?
Neighborhood Service Organization’s (NSO) compassionate and professional staff provides services that have impacted countless children, youth, adults, seniors, families, and communities since 1955. We deliver holistic care and wrap around/safety net services to address social determinants impacting health, education, and economic stability.
Overview of Duties and Responsibilities:
We are seeking an experienced administrative project manager who will provide support to NSO’s President and CEO and its Chief Community Impact Officer with various strategic fundraising and community engagement initiatives, manage volunteer activities, and process and maintain records for various donations and in-kind contributions.
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors.
- Models the Pillars and guiding principles of NSO at all times.
Driving/Travel Requirements
- Will drive NSO Vehicle
- Must have access to reliable private transportation
Must maintain valid MI driver’s license/State ID
- Must maintain automotive insurance
Must be able to visit locations while working for NSO
- Will be expected to travel on NSO time
Annual Training
- CPR and First Aid training are required for this position
Non-Violent Intervention training is required for this position
- Additional Trainings will be required
Education, Licensure and Experience Requirements
Education: High school diploma or GED
- Required Licensure: N/A
Minimum Required Experience:
- 5-7 years of experience as an executive assistant, office manager or other similar role, including experience working with nonprofit boards, donors and partners
- Demonstrated experience supporting multiple executives and successfully managing a diverse portfolio of complex projects
- Demonstrated knowledge of Microsoft Office, Adobe Suite, donor acknowledgement software and other related technology
- Proven ability to work in a collaborative team environment, effectively engage with a broad range of individuals from varied backgrounds and experiences, and to maintain the appropriate professionalism, confidentiality and discretion
Essential Job Duties
- Key Responsibilities:
- Support NSO’s President and CEO and its Chief Community Impact Officer with various strategic fundraising and community engagement initiatives
- Support special projects and ad hoc requests from Community Impact teammates
- Complete gift processing and maintain accurate donor records
- Ensure up-to-date donor contact information
- Handle event logistics
- Create thank you letters and other correspondence and materials
- Support social media and newsletter strategy and execution
- Organize on-site volunteer opportunities and oversee volunteer activities
- Assist giving-in-kind coordination
DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.
NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status.
