Public Affairs & Communications Advisor (PACA)

About NeighborWorks America

Have you ever worked for an organization where the total rewards package included a 401(k) match up to 12%? Do you imagine a collaborative, diverse and flexible hybrid work environment for yourself? Have you dreamed about being part of an organization that invests in your professional development and career growth?

You found us! At NeighborWorks America, you would be surrounded by teams and people who challenge you, encourage you and inspire you to support our mission-oriented work. This opportunity offers an impressive total rewards package that includes:

• A 401(k) match of up to 12%,
• 11 paid and observed holidays,
• A substantial leave package (including 40 hours of paid volunteer leave),
• Industry leading benefits, and
• Access to our Staff Training and Education (STEP) Program, which provides training and educational resources to all NeighborWorks America staff.

Our benefits are designed to convey company culture and core values: Accountability, collaboration, inclusion, stewardship, and integrity. They’re also intended to support our staff in a way that encourages them to give their best in a balance of work and personal life.

At NeighborWorks, our people are humble, passionate and creative. We lead with empathy, encourage curiosity and embrace ambiguity. For more than 45 years, Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit known as NeighborWorks America, has strived to make every community a place of opportunity. Our network of excellence includes nearly 250 members in every state, the District of Columbia and Puerto Rico. NeighborWorks offers grant funding, peer exchange, technical assistance, evaluation tools, and access to training as the nation's leading trainer of housing and community development professionals. NeighborWorks network organizations provide residents in their communities with affordable homes, owned and rented; financial counseling and coaching; community building through resident engagement; and collaboration in the areas of health, employment and education.

Work at a Glance: Connecting Communities, Amplifying Impact.

Position Summary:

This role involves project oversight and implementation of communication strategies, tools and channels that empower field staff, enhance organizational performance and contribute to overall organizational success. This includes building and maintaining relationships while collaborating closely with Field Operations staff, regional PACAs, Communications & Marketing, Public Policy and Legislative Affairs and offices of the COO and CEO, with a specific emphasis on highlighting events, achievements and partnerships of strategic importance to the organization and its network. 

• Develop & Implement Communication Strategies: Partner with business units, PACAs, and regional staff to enhance organizational visibility and engagement.
• Foster Collaboration & Information Sharing: Establish communication protocols, shared materials, and regular feedback processes to ensure effective outreach.
• Create & Manage Communication Materials: Develop newsletters, toolkits, training materials, and presentations to align messaging and increase engagement.
• Support Events & Initiatives: Manage marketing efforts for key initiatives like NeighborWorks Week, including staff and network communications.
• Facilitate Special Projects & Cross-Divisional Collaboration: Assist with meetings, events, and strategic projects to enhance productivity and alignment.

Required Minimum Qualifications:

• Experience: 6–8 years of relevant experience.
• Communication & Writing: Strong writing, editing, and communication skills; proficiency in AP style and brand/editorial style guides.
• Project & Marketing Management: Experience managing projects, collaborating in fast-paced environments, and using tools like Monday.com, Airtable, or Asana.
• Technical Skills: Proficiency in CRM email software, CMS web editing, and social media.
• Collaboration & Leadership: Ability to build relationships, manage teams, and facilitate stakeholder engagement at all levels.
• Flexibility & Organization: Strong multitasking, problem-solving, and time management skills; ability to work independently and in teams.

Working Conditions: 

• Travel up to 25%.
• Fast paced working environment, with extensive computer use and technological communication.
• Hybrid: this role reports to the DC office two days per week.

Salary Range: $89,800K - $109,000K

The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate’s qualifications/professional experience.

Requisition Close Date: 3/14/25

Purpose of Division: 

The Communications and Marketing division elevates NeighborWorks America's mission through strategic storytelling, digital engagement, and creative outreach. The division oversees the creation and dissemination of print and digital content, manages the organization’s website and social media platforms, and coordinates cross-platform communications strategies.

The division also drives content strategy, ensures alignment with corporate goals, and provides graphic and editorial support across the organization. It supports NeighborWorks America's Web strategy, focusing on audience engagement, accessibility, and data-driven content delivery.

Salary : $89,800 - $109,000