Senior Manager, Assessments

About NeighborWorks America

Have you ever worked for an organization where the total rewards package included a 401(k) match up to 12%? Do you imagine a collaborative, diverse and flexible hybrid work environment for yourself? Have you dreamed about being part of an organization that invests in your professional development and career growth?

You found us! At NeighborWorks America, you would be surrounded by teams and people who challenge you, encourage you and inspire you to support our mission-oriented work. This opportunity offers an impressive total rewards package that includes:

• A 401(k) match of up to 12%,
• 11 paid and observed holidays,
• A substantial leave package (including 40 hours of paid volunteer leave),
• Industry leading benefits, and
• Access to our Staff Training and Education (STEP) Program, which provides training and educational resources to all NeighborWorks America staff.

Our benefits are designed to convey company culture and core values: Accountability, collaboration, inclusion, stewardship, and integrity. They’re also intended to support our staff in a way that encourages them to give their best in a balance of work and personal life.

At NeighborWorks, our people are humble, passionate and creative. We lead with empathy, encourage curiosity and embrace ambiguity. For more than 45 years, Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit known as NeighborWorks America, has strived to make every community a place of opportunity. Our network of excellence includes nearly 250 members in every state, the District of Columbia and Puerto Rico. NeighborWorks offers grant funding, peer exchange, technical assistance, evaluation tools, and access to training as the nation's leading trainer of housing and community development professionals. NeighborWorks network organizations provide residents in their communities with affordable homes, owned and rented; financial counseling and coaching; community building through resident engagement; and collaboration in the areas of health, employment and education.

Work at a Glance: Building Knowledge, Empowering Communities, Transforming Housing

Position Summary: 

The Senior Manager, Assessment’s role, holds a prominent position within OAD, reporting to the Senior Director, Assessments. The Senior Manager conducts on-site and off-site assessments and produces non-profit business evaluation reports in alignment with the NeighborWorks America assessment methodology.  Senior Manager, Assessments identify and document organizational successes and areas of risk, including determining areas for improvement and corrective actions. This role leads or supports specialized teams and employs analytical tools, core technical expertise, and evaluation techniques to assess current and prospective network organizations (NWO).

Key Responsibilities:

• Conduct on-site and off-site assessments of nonprofit organizations, reviewing financial documents, governance, personnel, and strategic planning.
• Partner with Financial Analysts to evaluate organizational financial health through audits and reports.
• Identify compliance with NeighborWorks America’s charter agreements and make recommendations for corrective actions or health ratings.
• Produce comprehensive assessment reports and summaries for leadership, aligning with OAD’s quality assurance standards.
• Provide training to staff, consultants, and network members, and assist in updating policies, procedures, and practices.
• Collaborate with cross-divisional teams to analyze trends in risk, production, and network health.
• Represent NeighborWorks America at events and support corporate initiatives.
• Assist with on-the-job training of new staff and consultants. Design and teach workshops for OAD staff, consultants, NWOs, and other business units as needed.

Nature of Work Contacts:

Specific contact with Senior Managers, Financial Analysts, and other NWA staff focusing on financial health issues within the network is required. The Senior Manager, Financial Assessments will work with a  high-level of independence and within established departmental guidelines and priorities.

Required Minimum Qualifications:

• Education & Experience:

  • 10 years of relevant experience conducting on-site and off-site assessments of nonprofit organizations, real estate development, property management, lending, homeownership promotion, or community development organizations.
  • Tenured experience reviewing financial documents, governance, personnel, and strategic planning. 
  • Advanced knowledge of nonprofit boards, and performance evaluations.
  • Proficiency in Microsoft Office.
  • Knowledge of affordable housing and community development industries.

Preferred Qualifications:

• • Fluency in Spanish.

Working Conditions:

• Travel up to 25%
• Fast paced working environment, with extensive computer use and technological communication.
• Hybrid: this role reports to the NY, DC, Kansas City or Boston office two days per week

Salary Range:

$76,000 - $120,000

The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate’s qualifications/professional experience.

Requisition Close Date: 2/14/25

Purpose of Division:

The Organizational Assessment Division (OAD) assesses the health of organizations within its network by providing in-depth analyses of financial health and mission delivery to build and advance, a robust, and resilient network. OAD assessments include a review of real estate development, asset management, property management, lending, homeownership promotion, homeownership preservation, and community building and engagement business functions as well as resource management, financial management, board governance, strategic planning, personnel, contract management and technical operating systems. Organizational assessments are a core feature of NeighborWorks America’s stewardship and monitoring of its network members as recipients of federal grant funds.

Salary : $76,000 - $120,000