Demo

SVP, Information Technology & Services

NeighborWorks America
Washington, DC Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/13/2025

About NeighborWorks America

Have you ever worked for an organization where the total rewards package included a 401(k) match up to 12%? Do you imagine a collaborative, diverse and flexible hybrid work environment for yourself? Have you dreamed about being part of an organization that invests in your professional development and career growth?

You found us! At NeighborWorks America, you would be surrounded by teams and people who challenge you, encourage you and inspire you to support our mission-oriented work. This opportunity offers an impressive total rewards package that includes :

  • A 401(k) match of up to 12%,
  • 11 paid and observed holidays,
  • A substantial leave package (including 40 hours of paid volunteer leave),
  • Industry leading benefits, and
  • Access to our Staff Training and Education (STEP) Program, which provides training and educational resources to all NeighborWorks America staff.

Our benefits are designed to convey company culture and core values : Accountability, collaboration, inclusion, stewardship, and integrity. They're also intended to support our staff in a way that encourages them to give their best in a balance of work and personal life.

At NeighborWorks, our people are humble, passionate and creative. We lead with empathy, encourage curiosity and embrace ambiguity. For more than 45 years, Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit known as NeighborWorks America, has strived to make every community a place of opportunity. Our network of excellence includes nearly 250 members in every state, the District of Columbia and Puerto Rico. NeighborWorks offers grant funding, peer exchange, technical assistance, evaluation tools, and access to training as the nation's leading trainer of housing and community development professionals. NeighborWorks network organizations provide residents in their communities with affordable homes, owned and rented; financial counseling and coaching; community building through resident engagement; and collaboration in the areas of health, employment and education.

Work at a Glance : Driving Innovation, Leading Transformation : Powering the Future of Technology at NeighborWorks America.

Position Summary :

The Senior Vice President, Information Technology & Services' role is to provide vision and leadership for developing and implementing information technology initiatives. The SVP, IT directs the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality and business development. This individual is responsible for all aspects of the organization's information technology and systems.

  • Oversees the development and implementation of IT policies, procedures, and programs, ensuring scope, time, cost, and quality objectives are met.
  • Manages the design, budgeting, and maintenance of IT systems, including hardware / software acquisition, disaster recovery, security, and data storage.
  • Develops IT strategies and plans to meet future organizational needs, setting strategic goals and advocating for necessary resources.
  • Ensures system security and privacy, overseeing policy development, risk management, and vulnerability remediation.
  • Provides cost-benefit analyses, defines data requirements, and evaluates workflows for process improvements.
  • Advises executives on IT planning, resource coordination, and the implementation of systems and services.
  • Leads and directs IT staff to execute major projects and ensures system availability and performance.
  • Oversees vendor negotiations, strategic IT planning, disaster recovery development, and annual system reviews to ensure efficiency and effectiveness.
  • Nature of Work Contacts :

    NeighborWorks America staff, contractors, vendors, and other company representatives.

    Required Minimum Qualifications :

  • Fifteen (15) years of relevant experience.
  • Mastery of IT theories, principles, concepts, standards, and practices sufficient to develop new theories, concepts, standards, and methods in diverse IM specialty areas.
  • Ability to effectively oversee IT budget and acquisition activities.
  • Experience in ERP and CRM solutions.
  • Strong project management skills and experience managing complex projects.
  • Strong leadership and management skills; Demonstrated experience in leading and managing employees at various levels of responsibility.
  • Ability to think strategically, and to effectively develop, communicate, and execute plans.
  • Strong collaboration skills : Ability to coordinate the input and priorities of multiple players.
  • Strong problem-solving skills; enjoys taking ownership of and solving problems.
  • Ability to thrive in fast-paced and changing environment.
  • Excellent written and verbal communication.
  • Strong interpersonal skills.
  • Working Conditions :

  • Travel up to 25%
  • Fast paced working environment, with extensive computer use and technological communication.
  • Hybrid : this role reports to the office two days per week.
  • Salary Range : $163,100 - $180,000

    The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate's qualifications / professional experience.

    Requisition Close Date : 1 / 17 / 25

    Purpose of Division :

    Information Technology & Services (IT&S) is responsible for planning, design, implementation, and support of NeighborWorks' enterprise wide business applications and management of information technology resources and services. IT&S provides business applications and supporting services to identify, gather and efficiently organize the data that is required to support the business activities of NeighborWorks America (NWA) and its affiliated NeighborWorks Organizations. NeighborWorks America undertakes several major capital budget IT project initiatives in order to meet NWA's current and future mission, goals, objectives and ongoing business requirements.

    Salary : $163,100 - $180,000

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