What are the responsibilities and job description for the Energy Services Coordinator position at NeighborWorks® Community Partners?
The Energy Services Coordinator at NeighborWorks Community Partners plays a crucial role in ensuring seamless customer experience within the Energy Department. This position is responsible for managing inbound leads, scheduling appointments, and providing follow-up support for both customers and the Energy team. By leveraging expertise in energy services and construction, the coordinator will contribute to the successful implementation and administration of energy programs, fostering strong community relationships and promoting energy efficiency.
EDUCATION & EXPERIENCE
• A Minimum of an associate’s degree in a related field. BS is a plus.
• A Minimum of 2 Years’ Experience in residential construction, energy, sales, or marketing.
• A valid driver’s license and satisfactory driving record.
KNOWLEDGE, SKILLS & ABILITIES
• Strong working knowledge of NY building codes, procedures, and permitting.
• Expertise with BPI standards and industry practices related to energy improvements in residential housing.
• Strong communication and interpersonal skills and detail orientation with the ability to prioritize and manage multiple projects.
• Ability to work in a fast-paced environment both in office and field settings.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and MS Project; knowledge of Salesforce is a plus.
