Verification Specialist

Verification Specialist

MISSION

Health and well-being start with having a safe and affordable home in a stable and opportunity-rich community. We promote these conditions by developing housing, by providing housing resources and education in collaboration with our partners in the public and private sectors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Communicates with applicants, participants, landlords/owners and co-workers in a professional manner

· Determine participant accurate rent shares through review and analysis of documentation that verify family composition, income, assets and other factors affecting rent calculations.

· Scan documentation to physical file and/or electronic files following designated protocol.

· Sort all incoming paperwork following designated checklist, in accordance with NHS and DHCD’s policies and procedures.

· Review incoming documentation for accuracy and completeness; request paperwork directly to clients, as needed.

· Use independent judgment in making recommendations in accordance with existing procedures or written guidelines, such as NHS internal policies, HUD, and DHCD regulations, handbooks, desk references, or existing records.

· Systematically prepare documentation and complete Rent Calculator or similar calculation sheet to determine rent shares.

· Completes corrections as requested by Supervisor and/or Compliance Manager

· Prepare documentation, single paperwork and sets, to send to clients.

· Support other team members in the interpretation of applicable provisions and regulations.

· Monitor compliance by all parties and follow up on unreported income, and or other program violations.

· Provide assistance with special projects as needed.

· Attends mandatory meetings and trainings

· Uses appropriate information to answer phone inquiries, following program knowledge.

· Operates a variety of office equipment such as computers, calculators, photocopier, postage meters, etc.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that re required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS AND CERTIFICATIONS

· Standard computer skills including Microsoft Office and Internet

· Attention to detail and organizational skills

· Ability to multi-task, work productively with limited supervision

· Ability to maintain confidentiality

· Ability to work in a fast-paced environment

· Ability to communicate with people of different social, economic and ethnic backgrounds

· Ability to communicate in Spanish is a plus

PHYSICAL DEMANDS/WORKING CONDITIONS

Requires prolonged sitting, some bending, stooping, and stretching. Requires ability to regularly lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Work is performed in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

NeighborWorks Housing Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. At NeighborWorks Housing Solutions we provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Kingston, MA 02364 (Required)

Work Location: In person

Salary : $21 - $23