What are the responsibilities and job description for the Agent's Assistant - State Farm Agent Team Member position at Neil Elkins - State Farm Agent?
Benefits :
Bonus based on performance
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant Customer Service. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary
Paid time off (vacation and personal / sick days)
Valuable experience
Growth potential / Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Keep a pulse on the job market with advanced job matching technology.
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