What are the responsibilities and job description for the Loss Prevention Manager - Paramus position at Neiman Marcus Group Career Opportunities?
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Loss Prevention Manager, you are responsible for multiple responsibilities aimed at protecting assets and ensuring a secure environment. You are instrumental in recruiting, training, developing, and motivating the loss prevention staff, while also managing the Quarterly Evaluation process for Loss Prevention Investigators. Your role includes developing future candidates for Assistant Loss Prevention Manager and Investigator positions, collaborating on inventory strategies and compliance, and managing loss prevention training standards. Compliance of all Standard Operating Procedures / directives for Operations, Loss Prevention, Finance, Accounting and any other function will be within your scope of responsibility. Additionally, you manage the alarm system, assist with onboarding, and support with internal investigations and policy violation interviews. You will promote a safe environment for customers and team members. You will conduct accident investigations and participate in the safety committee. You approve LPMS cases, ensure operational CCTV equipment, coordinate equipment repairs. You work within a Neiman Marcus retail store and report to the Sr. Loss Prevention Manager and Sr. RPSO.
What You'll Do
- Coordinate and communicate associate education and awareness programs to promote profit protection and support company programs and assist with recruiting, training, onboarding, and motivating loss prevention staff, developing future candidates for Assistant Loss Prevention Manager.
- Manage the Loss Prevention Investigator Quarterly Evaluation process.
- Collaborate with corporate Loss Prevention on special assignments and task force projects
- Manage loss prevention training standards and complete reviews in partnership with the Sr. RPSO for the Loss Prevention staff.
- Review shortage results and develop shortage control and profit protection programs for a large volume, high risk retail store location
- Enforce Merchandise Protection Standards and conduct a loss prevention audit program
- Manage alarm system, contact list, and testing
- Provide high-level decision-making authority and partnership within Loss Prevention operations.
- Support with associate investigations, and policy violation interviews
- Promote and provide a safe environment for customers and team members
- Maintain crisis management and emergency preparedness programs
- Conduct accident investigations and participate in safety committee
- Review LPMS cases submitted by investigators and approve
- Coordinate with vendors for repair of equipment and ensure all CCTV equipment is operational and functioning properly
What You Bring
- 3 years’ proven experience in loss prevention, with an understanding of investigative techniques and procedures.Gather complex data and evaluate to interpret patterns and potential issues.
- Communicate and work with team members and other departments to document investigations verbally and written.
- Knowledge of legal and regulatory requirements related to loss prevention and asset protection.
- Manage assisting multiple investigations simultaneously, prioritizing tasks and supporting the loss prevention manager.
- Proficiency in using loss prevention technologies and software, such as CCTV systems and incident management tools.
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
