Ladies Shoes Sales Lead - NorthPark

Neiman Marcus Group is a relationship business that leads with love in everything we do—for

our customers, associates, brand partners, and communities. Our legacy of innovating and our

culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As the Sales Lead, you deliver a luxury client experience by coaching Client Advisors in

partnership with the Sales Manager. You effectively implement the business priorities and

objectives while maintaining the highest merchandising standards. In this role, you report to the

Sales Manager and work within a Neiman Marcus retail store location.

What You’ll Do

People

• Communicates expectations, provides floor supervision to associate behaviors, and
  
  

reinforces accountability for performance and productivity

• In partnership with the Sales Manager, facilitates ongoing Associate Performance
  
  

Management, career development, coaching and feedback discussions.

• Coordinates with Sales Manager to manage Associate scheduling and floor coverage while
  
  

considering Associate schedules (e.g. breaks, time off) with sensitivity to time off, promotional

calendar, and business needs.

• Ensures an inclusive culture by creating safe work environment, monitoring compliance to
  
  

policies, and reinforcement of NMG people programs and values.

Customer Experience

• Champion NMG culture and values, and manage team to create friendly, welcoming
  
  

atmosphere where we are delivering luxury every day.

• Role model and oversee exceptional service and client experience building skills.
• Execute all client experience strategies in-store in partnership with the Sales Manager and
  
  

Store Leadership to achieve strategic goals.

• Maintain and model positive and productive relationships with brand partners, customers,
  
  

merchants, etc.

Business Ownership

• Actively maintains selling floor standards, processes new receipts, replenishes stock,
  
  

completes contest entry and supports stockroom organization

• Drives towards the achievement of maximum sales growth in line with company vision in
  
  

partnership with other functional leads for department

What You Bring

• 3-4 years of retail and/or customer service supervisory experience
• Strong attention to detail
• Proven track record achieving business results
• Excellent oral and written communication skills
• "Win together" mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10
  
  

pounds

• Associates must be willing to work a flexible schedule based on business need, which will
  
  

include evenings, weekends, and holidays

NMG Job Description – Sales Lead, Sales Experience

Job Code: 50.5914

Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
  
  

For more information, please click “Our Benefits” section on our career site or reference the link

here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most

desirable brand partners, we're delivering exceptional products and intelligent services enabled

by our investments in data and technology. Through the expertise of our associates, we deliver

and scale a personalized luxury experience across our three channels of in-store, eCommerce,

and remote selling. Our NMG Way culture, powered by our people, combines individual talents

into a collective strength to make life extraordinary. Our brands include Neiman Marcus and

Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing

Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S.

population in racial and ethnic diversity, our people are at the heart of our progress, and we take

great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex,

pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national

origin, disability, genetic information, veteran status, or any other status protected by federal,

state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition

process. If you have a disability and need assistance or an accommodation, please email us at

ApplicantSupport@NeimanMarcus.com.

Inclusive Benefits

• We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
  
  

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Mar 4, 2025
• Application Deadline: Applications are accepted on an ongoing basis
• Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.