What are the responsibilities and job description for the NM Cafe, Host/Hostess - Roosevelt Field position at Neiman Marcus Group?
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager.
What You'll Do
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information
Your Role
As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager.
What You'll Do
- Maintain presence at host stand / door to greet and seat customers
- Monitor server performance to ensure smooth service during the customers’ dining experience
- Observe proper telephone etiquette
- Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
- Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
- Customer Service experience
- Knowledge of OpenTable platform
- Associate will have a flexible schedule
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information
- Maximum Pay Range $: 18.00
- Minimum Pay Range $: 18.00
- Overtime Status: Non-exempt
- Posting Date: Feb 18, 2025
- Application Deadline: Applications are accepted on an ongoing basis
- Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.
