Trainer - Fulfillment Center - Night Shift

Neiman Marcus is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As a Trainer, you will be responsible for the overall administration and follow-up of training associates within the fulfillment center in partnership with the department lead and supervisor. You will report to the Training Manager and will work on-site at our Pinnacle Park location.

What You'll Do

• Trainers will provide the following support for new hires within the facility:
• On-the-job training: Trainers will spend two weeks with each new hire conducting on-the-job training
• Facility and department tour: Trainers will take all new hires on a tour of the facility to point out key areas and then dept specific work areas
• High-level safety overview – Trainers will cover any dept specific safety policies and procedures
• NMGPS training: Trainers will ensure that new hires have completed all required courses within the first 2 weeks
• Trainers will provide all associates with updates on policies and procedures
• Trainers will provide the Training Manager with feedback on areas that need to be focused on in the new hire training classes to ensure we are providing new hires with the most relevant information possible
• Trainers will complete weekly observations and other training documentation to the Manager that verifies the status/completion of trainees.
• Trainers will complete formal observations with associates that have been identified due to quality or performance and provide their findings to area management
• Trainers will conduct random knowledge checks in each department and track results and communicate with business units to create awareness of training opportunities.
• Trainers must support supervisor, manager, and/or director on special projects or reports as needed.
• Trainers must be able to adjust scheduled shift start/end times as needed to support training needs.
• Trainers must be able to cross-train and learn all departments, while accurately providing and following directions, both written and verbal.
• Remain professional, fair, and consistent in interacting with the NM team.
• Maintain high level of safety awareness and provide safety feedback.
  
  

What You Bring

• Intermediate knowledge of Warehouse Management Systems and MS Office preferred
• Previous training or mentoring experience
• Ability to analyze data for trends and make recommendations for improvement
• Excellent, timely, and professional interpersonal communication skills
• Ability to communicate clearly both written and verbal
  
  

Essential Physical Requirements

• Continuous/frequent walking or standing for long periods
• Continuous/frequent pushing or pulling heavy carts – up to 50lbs
• Depending on the work area, the use of stairs may be required
  
  

Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
  
  

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.  

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Feb 12, 2025
• Application Deadline: Applications are accepted on an ongoing basis
• Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.