What are the responsibilities and job description for the Quality Engineer position at Nekoosa?
Location : Wisconsin Rapids, WI | On-Site | Full-Time
Are you passionate about driving quality excellence and continuous improvement? Join our team as a Quality Engineer and play a key role in ensuring top-tier product quality, customer satisfaction, and operational efficiency. This is an opportunity to work cross-functionally, lead impactful quality initiatives, and make a lasting impact on our products and processes.
Why You’ll Love This Role :
Be a key driver of quality initiatives that directly impact customer satisfaction.
Work in a dynamic, cross-functional environment with Engineering, Production, Sales, and more.
Take ownership of quality control processes, claim investigations, and process improvements.
Enjoy a collaborative and innovative company culture that values continuous improvement.
What You’ll Do :
Lead quality investigations and corrective action projects to resolve site complaints and systemic issues.
Develop, implement, and maintain quality control processes within the Quality Management System (QMS) .
Drive continuous improvement through regular feedback loops and data-driven quality initiatives.
Manage and enhance a quality dashboard that tracks key metrics across sourcing, development, manufacturing, and shipping.
Ensure corporate and site-level Q-Metric performance of >
99.6% , with claim closure rates under 20 days.
Conduct audits, inspections, and data analysis to maintain compliance with industry standards and regulatory requirements.
Interface with customers and suppliers to proactively address quality concerns and drive product / process improvements.
Oversee the MRB (Material Review Board) process , ensuring efficient lot status control and disposition.
Provide technical training and guidance to teams on quality best practices, standards, and tools.
What We’re Looking For :
Education : Associate or Bachelor's degree in Quality Management, Engineering (Paper Science, Chemistry), Printing, Manufacturing, or a related field .
Experience : Minimum of 3 years in manufacturing , preferably within a Quality department and customer-facing role.
Technical Skills :
Proficiency in quality management software, root cause analysis, and statistical analysis tools (e.g., Minitab).
Strong Microsoft Office skills, especially Excel .
Key Competencies :
Strong leadership and problem-solving abilities.
Ability to analyze data and implement process improvements.
Excellent communication and collaboration skills across departments.
High attention to detail and ability to work in a fast-paced environment.
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