What are the responsibilities and job description for the Call Center Agent - With Experience - Pasig Site 24k position at Neksjob Corporation?
Your day-to-day in a nutshell : Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional service with professionalism, empathy, and expertiseQualifications : At least High School graduate (old curriculum) / Senior High School graduate (new curriculum)With At least 6 months Call Center ExperienceWilling to work onsiteExcellent communication skillsWhy Pick Us?Paid training Competitive salary plus allowances Monthly performance incentives Career development and advancement opportunities
