What are the responsibilities and job description for the Customer Service Representative - With / Without Experience - 21k position at Neksjob Corporation?
Your day-to-day in a nutshell : Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional service with professionalism, empathy, and expertiseWhat Are We Looking for?At least High SchooL Graduate (old curriculum) / Senior High School Graduate (new curriculum)Call Center Experience is preferred but not required Fluency in written and spoken business English Fast, accurate efficient data entry skills Problem solving skillsActive Listening Willing to work OnsiteWhy Pick Us?Paid training Competitive salary plus allowances Monthly performance incentives Career development and advancement opportunities