What are the responsibilities and job description for the Patient Care Coordinator position at Nelson & Bury Dentistry?
We are looking to add a patient care coordinator to our wonderful team in Rapid City, SD. We are looking for a positive, self motivated, friendly individual who is passionate about providing patients with exceptional dental care.
Responsibilities and Duties:
- Greet patients
- Checking patients In/out
- Scheduling patient appointments
- Verifying Insurance
- Scan and shred necessary paperwork.
- Assist patients to complete all necessary forms and documentation
- Receiving phone calls and answering all questions
- Enter all relevant patient information into dental software
- Verifying Insurance information
- Enter insurance payments into dental software
- Process and explain treatment estimates to patients
- Batch Insurance claims
- Calling re-call patients
- Maintain a professional reception area
- Organize referrals to other medical specialists
- Follow HIPPA guidelines
Qualifications and Skills:
Knowledge of dentistry and dental procedures
high school diploma or equivalent
highly attentive to detail
Able to multi-task
Outstanding written and verbal communication skills
Strong interpersonal and relationship building skills
Friendly, upbeat/positive demeanor with patients and the dental office team members
Exceptional customer service skills
Willingness to learn and adapt to changes
Hardworking
Benefits:
We offer competitive pay with opportunity for bonuses
Paid time off (up to 3 weeks)
Paid holidays
Simple IRA matching
Dental Benefits
Health plan available
Fun staff events
Job Types: Full-time, Part-time
Pay: $16.00 - $23.00 per hour
Expected hours: 24 – 39 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Rapid City, SD 57702 (Required)
Ability to Relocate:
- Rapid City, SD 57702: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $23