Dispatch Specialist

Job Description

The successful candidate will receive and prioritize maintenance requests from clients, staff, and other departments, schedule maintenance appointments, and assign tasks to maintenance technicians based on skills, availability, and location.

You will act as the primary point of contact between clients, technicians, Property Administrator, and Facilities Director, providing updates to clients on the status of their maintenance requests, including estimated arrival times and completion times.

You will also maintain accurate records of maintenance requests, work orders, and technician assignments, generate reports on maintenance activities, and assist in tracking inventory and ordering supplies as needed.