What are the responsibilities and job description for the Patient Navigator position at Nelson Connects?
Patient Navigator – Bilingual
You are a compassionate and patient-focused professional dedicated to improving healthcare access for Marin County's most vulnerable populations.
San Rafael: Full time (On-site)
Temp to Hire
Job Summary
This position requires a dynamic individual who can assess patient needs and connect them with medical, behavioral health, and social services. The ideal candidate will possess strong problem-solving skills, cultural competency, and a proactive approach to assisting underserved individuals.
Key Responsibilities
- Assess patient needs and connect them with medical, behavioral health, and social services, including financial assistance, housing, and shelter. Bilingual is a must.
- Provide referrals and facilitate access to Ritter Center and Marin County's Safety Net services.
- Assist patients with paperwork and address barriers to care, such as transportation, insurance, and language.
- Educate patients on available services and provide guidance to reduce anxiety about care.
Requirements
- Associate or bachelor's degree in a relevant field or equivalent experience.
- 1-2 years of experience in healthcare, behavioral health, or social services.
- Experience working with low-income, unhoused, or substance abuse populations.
- Proficiency in computer applications and the ability to learn new systems.
- Compliance with OSHA and public health vaccination requirements, including TB, COVID-19, and Influenza (unless exempt).
About Us
Nelson Connects has empowered employers and job seekers to achieve their unique versions of success for over 50 years. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities.
Equal Opportunity Employer
Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.