The Commercial Business Analyst, in coordination with the commercial and FP&A leaders, evaluates various business areas to identify opportunities for commercial improvement and automation.
By leveraging business acumen, financial and technology tools, they assess a company's commercial processes, procedures, and systems, aiming to enhance efficiency and effectiveness through the strategic design and implementation of optimized processes and solutions.
This role will be responsible for providing accurate business information, analyses, and recommendations to help commercial leadership in formulating and executing the company's financial plan and strategy. Education and experience requirements :
- Bachelors' Degree in Business Administration, Science, and Computer Systems or other related field. Experience will be considered in lieu of degree.
- Prior business analyst experience required.
- 1 year of proven experience in project management required.
- 1 year of experience of leading change and training initiatives while implementing solutions. Essential Duties : Technical
- Analyzing data : Analyze sales trends, market conditions, and financial data through CRM analysis and business liaison to support identification of growth opportunities & risks.
- Work closely with CRM data analyst to proactively identify data related improvements.
Promote the use of the CRM as a valuable information source and promote good practice in understanding and evaluating data through attendance at commercial team meetings and networking.
Develop an expert understanding of the data held within the CRM and proficient in creating views and dashboards for commercial leaders, individuals, and segment leadership.Forecasting : Use data analysis to forecast future performance and trends.Preparing reports : Commercial analysts prepare budgets, reports, dashboards, and presentations to communicate findings.Making recommendations : Provide recommendations to improve performance, such as cutting costs or increasing revenue.Work on projects that may involve engagement across multiple sites, business units, divisions, geographies, and cultures.Supporting business leadership : Support the commercial leadership team and advise business stakeholders.Writing analyses : Write analyses and present them to key stakeholders.Examining contracts : Examine contract terms and conditions to ensure they are advantageous for the company. CommunicationProvides information in a clear, concise, organized, and convincing manner for the intended audience.Use all forms of communication to communicate to all levels within the organization.Prepares and delivers presentations for a variety of audiences in a clear, organized, and understanding manner.Analyzes, clarifies, and interprets complex information and responds appropriately to others. Problem SolvingHelp resolve challenges within the organization and support implementation of procedures and processes to overcome the challenge.Demonstrates strong problem-solving skills by identifying the problem, analyzing possible solutions, and deciding on the best course of action. Project ManagementManage a portfolio of projects, with different project managers owning the individual projectsSupport others on organizational and time management skills used to ensure project completion.Support a portfolio of commercial processes, collaborating with different process owners to ensure each has a successful outcome. GeneralDefine and document timelinesFollow defined process methodology - establish where neededEnsure requirements completeness and traceabilityPerform analysis on business area and process applicabilityContact for business users when system issues ariseDevelop, review / approve business analysis estimatesSupport management in developing, coordinating, and enforcing systems, policies, procedures, and commercial standardsDevelops others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn.Perform other duties as assigned Regulatory ComplianceKnow and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).Know and follow company policies and procedures.Complete required training on time. ProfessionalismAttend work regularly and reliably.Adhere to all policies and procedures. Competencies of this positionMake well-informed, effective, and timely decisions even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions.Influences, motivates, and challenges othersApply commercial / business knowledge to understand and resolve issues.Customer service skillsAbility to multi-taskDeals effectively with pressure.Recovers quickly from setbacks.Remains optimistic and persistent, even under adversity.Ability to work independentlyAbility to follow written instructionsVerbal and written communication skillsAdvanced math skillsAttention to detailComputer skills : knowledge of Microsoft Office, including advanced Excel skills (certification preferred), Microsoft Dynamics 365, Tableau, Azure, SQL, and experience with Power BI preferredExperience implementing new systems preferred Work Environment : This job operates in a professional office and laboratory environment.This role routinely uses standard office equipment such as computers, keyboards, computer mouse, telephones, photocopiers, projectors and filing cabinets. Travel requirements. Occasional travel during the business day.
Some out-of-the area and overnight travel may be expected.
May be required to attend trade shows, seminars and conferences. Physical requirements : The physical demands described here are representative of those that must be met to perform the essential job functions.
Must be able to move / traverse 25% of the day and remain in a stationary sitting / standing position at a desk while using a computer, keyboard, computer mouse and phone 75% of the day.This position does not require heavy lifting greater than 50lbs.Must be able to wear personal protective equipment such as hoods, lab coats, safety glasses, goggles, gloves, facemasks, shoe coverings, and respiratory equipment as applicable. May require modified work hours to cover travel and work in other time zones.
