Laboratory Operations Manager - POD (People on Demand)

We are seeking a person with experience in leadership to lead a team of laboratory analysts and study directors who are part of a lab resource sharing team called POD. You will oversee a team of over 15 skilled employees who are trained in multiple areas of the company, ensuring optimal resource allocation, team performance, and continuous excellence.

Key Responsibilities

• Lead and manage a team of laboratory analysts and study directors, ensuring high performance and a positive, results-driven culture.
• Develop and manage weekly schedules to support lab operations, adjusting schedules as needed to address daily changes and proactively solving issues.
• Manage timecards and paid time off requests.
• Onboard internal team members, facilitate cross-training, and identify training opportunities to enhance team skills and capabilities.
• Monitor performance, provide coaching, and handle performance management, including disciplinary actions, and foster continuous improvement.
• Contribute to long-term staffing, resource allocation, and team development plans, supporting succession and retention efforts.
• Maintain consistent communication with leadership across all departments and present updates to the director team and in lab coordination with senior leaders.
• Oversee the already established POD certification program, ensuring employees meet initial and ongoing certification requirements.
  
  

Qualifications & Skills

• Proven experience leading teams. Business/Management training preferred.
• Strong organizational and scheduling skills to manage fluctuating production demands.
• Excellent communication and interpersonal skills with leadership and team members.
• Strong skills with performance management, coaching, and addressing performance issues.
• Ability to drive strategic growth and contribute to long-term decisions.
• Expertise in onboarding, training, and retaining high-performing teams.
• Proven track record in fostering continuous improvement and aligning with company values.
• Bachelor degree preferred.
  
  

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.