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Service Technician

Nelson Mazda Cool Springs
Franklin, TN Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/7/2025

Due to extremely high volume and demand, we are seeking a skilled and experienced Automotive Service Technician to join our team.

The ideal candidate will have at least 3 years of hands-on experience in automotive repair and maintenance.

This role involves diagnosing, repairing, and maintaining a variety of vehicles, ensuring all work is performed to the highest standards of quality and safety.

We are in search of friendly technicians that do not want to just have a job, but a career!

What we offer :

  • Excellent flat rate pay based on experience
  • Company sponsored health, dental, and vision
  • Supplemental Benefits : LT / ST Disability, Cancer, Accident, Life
  • 401(k) Option with up to 6% company match
  • Gym Discounts with LifeTime Fitness & Carbon
  • 40 hours of PTO after 90 days of employment
  • 32 hours of Paid Volunteer Time Off

Responsibilities

Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.

Provide an estimate of time needed for additional repairs.

Executing repairs under warranty to manufacturer specifications.

Qualifications

3 years of Service Technician experience required

A-level qualifications, including Diagnostic, Electrical and Engine Repair

Broad knowledge of new vehicle technologies

Ambitious, hardworking presence in a team environment

Excellent customer service skills

Basic computer skills

Positive, friendly attitude, along with a customer service mentality

Enjoy working in a dynamic environment

Ability to collaborate effectively

Ability to learn new technology, repair and service procedures and specifications

Able to operate electronic diagnostic equipment

Valid driver's license and clean driving record

Technician Specific Benefits

  • Shop equipped with the newest technology
  • Uniforms provided
  • Discounts on products and services
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web-based training
  • Clean and professional work environment
  • Competitive wages
  • For over 60 years now the Nelson family has been a part of automotive retail.

    As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience.

    We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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