What are the responsibilities and job description for the Automotive Service Manager position at Nelson Tire LLC?
Description
Accelerate your career with our Automotive Service Manager program! If you’re a born leader with a passion for customer service and a thirst for knowledge, this is your opportunity to excel. Dive into a role where you’ll not only lead teams but also take full control of our operations—managing everything from inventory to equipment. If you're ready to take the wheel and drive our success, this is the role for you!
Essential Skills:
- Lead and continuously develop team of talented service and sales professionals in a fast-paced environment
- Mentor, coach and motivate teammates while developing their technical and professional skills
- Provide top notch service to our valued customers
- Manage administrative functions such as scheduling, inventory, expense and payroll management
- Oversee the performance and operations of all aspects of the store including both the retail and commercial businesses (as applicable)
- Drive store sales by achieving overall business performance objectives, including sales and productivity goals
We Offer:
- Stable work hours
- Competitive pay and manager bonus plan
- 401(k) savings plan with company match
- Paid Time Off
- Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
Requirements
- Three or more years of customer service focus (preferably in retail or automotive)
- Comprehensive understanding of the automotive service market
- Knowledge managing to budget and P&L
- Must possess the ability to use computers/POS system
- Proven ability communicate effectively and establish lasting customer relationships
- Plan and prioritize work efficiently while upholding excellent quality standards.
- Associates degree preferred
