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Executive Casino Host

Nemacolin Inc
Farmington, PA Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/25/2025

JOB DUTIES AND RESPONSIBILITIES :

  • Completes all assigned duties, paperwork, and reports in a timely manner.
  • Ability to authorize and issue complementary services to patrons in accordance with the approved Complimentary Matrix.
  • Assures high standards of guest service by maintaining constant awareness for the entire property and assistance of all promotions, events and entertainment and Players Club membership benefits.
  • Provides feedback to the Director of Player Development regarding status and concerns of VIP players.
  • Responsible for evaluating discretionary comps for customer disputes.
  • Reviews the patron's accounts to ensure the redemptions fall within the patron's eligibility level.
  • Assist the Director of Player Development in the development of Casino Host staff.
  • Working knowledge of Oasis including but not limited to the following : Customer inquiries, Players Club & Tracking info, Customer offers & redemptions, and Marketing reports.
  • Any other assigned duties and responsibilities.

DETAILED DESCRIPTIONS OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS :

  • BA in Marketing, Communications or related field is preferred.
  • Minimum of 3 years' experience as a Casino Host.
  • Must be able to receive and maintain all required certifications.
  • Must complete all required company training.
  • Must be at least 21 years of age and willing and eligible to obtain a Pennsylvania Gaming License.
  • GAMBLING PROBLEM? CALL 1-800-GAMBLER.

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