F&B Project Manager

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Oversee, track and take restaurant reservations
• Oversee, book, plan, and reserve any large party and contracted groups in the restaurants
• Maintain and assure proper group bookings are tracked and assisted with
• Organizing and assisting managers of the department with administrative duties.
• Send and retrieve all physical mail and correspondence for distribution and review
• Answer telephone in F&B office
• Coordinate and schedule meetings and events to be attended by management team
• Maintain tracking systems and F&B Software (Agylisis), Opentable, DPO.
• Attend all departmental meetings and create meeting minutes
• Assist management team in all areas to better expedite the progress of agenda items, programs, deadlines, and general activities and attend daily meetings
• Being a point of contact for a range of internal departments and external stakeholders.
• Coordinate, write, edit, and distribute communications, SOP’s, PPE’s to departmental team members and stakeholders
• Maintain contracts with external venders, entertainers, and stakeholders and act as a resource to internal associates on contract issues.
• Writing and issuing emails to team and departments on behalf of leadership and senior teams within F&B department.
• Greeting and directing visitors and new associates with onboarding and to organizations
• Provide support to F&B Executives and Senior Leaders
• Produce reports, presentations and briefs
• Undertaking key HR duties, including drafting of new associate management training plans, manuals, meetings, and setup of office computer needs
• Attend all F&B meetings as the note taker/ point of contact
• Represent the F&B Team in Resort Meetings in absence of management

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Friendly and outgoing personality.
• Excellent communication skills.
• Must be at least 18 years of age.
• Must be able to lift up to 25lbs.
• Must be able to speak the English language fluently.
• Must be able to handle high-pressure situations.
• Basic computer skills
• Strong organizational skills & ability to prioritize tasks.
• Ability to interface professionally with business contacts and customers.
• Strong understanding of hospitality industry helpful.

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.