What are the responsibilities and job description for the Hospitality Project Manager position at Nemacolin?
Job Details
Description
Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.
As a Project Manager in our dynamic hospitality environment, you will spearhead a diverse range of impactful projects aimed at elevating the guest experience, optimizing operational efficiency, and supporting our capital investment strategies. You will collaborate closely with department leaders, external partners, and executive stakeholders to ensure projects, which may include IT implementations, procurement initiatives, retail enhancements, security upgrades, and other key areas, are delivered on time and within budget.
Essential Functions
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
Associate Perks
What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
Description
Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.
As a Project Manager in our dynamic hospitality environment, you will spearhead a diverse range of impactful projects aimed at elevating the guest experience, optimizing operational efficiency, and supporting our capital investment strategies. You will collaborate closely with department leaders, external partners, and executive stakeholders to ensure projects, which may include IT implementations, procurement initiatives, retail enhancements, security upgrades, and other key areas, are delivered on time and within budget.
Essential Functions
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
- Manage a portfolio of projects across departments (e.g., IT, Retail, Procurement, Security, Rooms, F&B, Spa, Engineering) to drive operational excellence and elevate guest experience. Collaborate with internal stakeholders and external partners to define project scope, goals, timelines, and budgets. Lead project planning meetings with stakeholders and develop scope, goals, timelines, and budget. Serve as the liaison between internal teams (e.g., Housekeeping, Culinary, Front Office) and third-party vendors to ensure project alignment and minimal guest disruption. Ensure all projects comply with brand standards, local regulations, and health & safety guidelines. Develop and maintain project documentation including schedules, budgets, task lists, risk assessments, and status reports. Monitor progress and proactively manage risks, dependencies, and changes. Communicate project status regularly to leadership, adjusting plans as needed to ensure successful completion. Support the implementation of new technology, systems (e.g., PMS, POS), or service programs with appropriate training and change management. Conduct post-project evaluations to identify successes, lessons learned, and areas for improvement.
- 3 years of project management experience in the hospitality industry (resorts, hotels, or F&B environments preferred). Strong understanding of hotel/resort operations and guest service standards. Experience managing cross-functional teams and coordinating with third-party vendors or contractors. Proficient in project management tools and Microsoft Office Suite. Excellent communication, leadership, and organizational skills. Ability to work in a fast-paced, guest-focused environment while managing multiple, shifting priorities. Certifications preferred are PMP, CAPM, Lean Six Sigma Hospitality-Focused Leadership Cross-Functional Project Execution Operational Efficiency & Process Improvement Communication & Stakeholder Engagement Time and Budget Management Creative Problem Solving Attention to Detail Adaptability and Flexibility
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
Associate Perks
What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
