What are the responsibilities and job description for the Spa Operations Manager position at Nemacolin?
About Nemacolin
Nemacolin, a luxury resort located in the Laurel Highlands of Pennsylvania, offers guests an unparalleled getaway experience. With over 2,200 acres of breathtaking scenery, state-of-the-art amenities, and a staff dedicated to delivering exceptional service, Nemacolin is the ultimate destination for those seeking relaxation, adventure, or simply a chance to recharge. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by like-minded individuals who share your passion for delivering world-class hospitality.
Responsibilities
The successful candidate will be responsible for leading a team of talented professionals, providing guidance and support to ensure seamless day-to-day operations. Key responsibilities include:
Nemacolin, a luxury resort located in the Laurel Highlands of Pennsylvania, offers guests an unparalleled getaway experience. With over 2,200 acres of breathtaking scenery, state-of-the-art amenities, and a staff dedicated to delivering exceptional service, Nemacolin is the ultimate destination for those seeking relaxation, adventure, or simply a chance to recharge. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by like-minded individuals who share your passion for delivering world-class hospitality.
Responsibilities
The successful candidate will be responsible for leading a team of talented professionals, providing guidance and support to ensure seamless day-to-day operations. Key responsibilities include:
- Interview, hire, train, supervise and evaluate all support/operational staff team members by monitoring performance, coaching and disciplining as needed.
- Responsible for achieving maximum profitability of the Salon by working within budgetary constraints to ensure fiscal management of outside training resources, inventory and product usage.
- Track, coach and monitor goals as set in the Salon Plan for retail sales, client retention, attendance, discipline, training etc.
