What are the responsibilities and job description for the Customer Group Manager position at Nemak?
Objective
The Customer Group Manager will function as a key point of contact to improve business competitiveness, assuring continuity of existing programs and attracting new ones with existing and new customers to meet the organization's short and long term sales goals.
Main Responsibilities
- Function as key point of contact between Nemak and OEM purchasing / engineering communities on product sourcing.
- Participate in the establishment of product pricing criteria, delivery scheduling and new program launch timing matters.
- Maintain strong business relationships with all key OEM contacts in order to respond quickly to product sourcing changes, new programs being planned and any supply issues that arise.
- Provide Nemak management with updates on OEM souring trends, competitor actions and customer assessments of Nemak's performance from the customer perspective.
- Work closely with Nemak's operations personnel regarding customer feedback pertaining to changes in strategy and product quality / delivery concerns. Also, provide timely feedback to the customer regarding any Nemak issue that could impact product quality / delivery.
- Administer commercial functions such as maintaining accurate pricing lists, discount programs, etc.
Position Requirements
