What are the responsibilities and job description for the Shipping/Receiving Supervisor position at Neo G USA, Inc.?
Job Title: Shipping & Receiving Supervisor
Department: Office/Logistics
Reports to: Distribution Manager
Direct Reports: Shipping & Receiving Clerk
Location: Lake Park, Florida
About Neo G
Neo G is a leading provider of high-quality medical devices, supplying mass retailers, hospital groups, and healthcare professionals. Our innovative products in orthopaedic braces, wound care, and medical compression help improve the lives of consumers and patients worldwide. As we continue to grow, we are looking for motivated professionals to join our logistics team and contribute to our mission of delivering excellence in healthcare solutions.
About the Role
As a key leader in the logistics team, the Shipping & Receiving Supervisor will oversee daily shipping, receiving, and logistics operations. This hands-on role requires strong leadership, problem-solving skills, and expertise in shipping regulations. The Supervisor plays a critical role in ensuring timely and accurate shipments, optimizing warehouse processes, and supporting business growth. Additionally, this position serves as the primary backup to the Distribution Manager when needed.
Key Responsibilities
- Supervise and be hands on with all shipping and receiving activities, ensuring accuracy and efficiency.
- Oversee order fulfilment, carrier coordination, and documentation (BOLs, packing lists, customs paperwork).
- Ensure compliance with shipping and receiving regulations.
- Track and update shipments in Microsoft Dynamics ERP.
- Lead and develop the Shipping & Receiving Clerk, providing training and guidance.
- Identify and implement process improvements to optimize shipping efficiency.
- Act as the senior point of contact for shipping operations and support leadership when required.
- Collaborate with warehouse, inventory, and returns teams to ensure smooth logistics.
Qualifications
- 5 years of experience in shipping, receiving, or logistics, with at least 2 years in a leadership role.
- Hands-on experience with Excel, Microsoft Dynamics and carrier systems (FedEx, UPS, LTL).
- Strong problem-solving, organizational, and communication skills.
- Knowledge of domestic and international shipping regulations.
Work Environment:
- Office and warehouse setting
- Requires sitting, standing, and occasional lifting of shipping and receiving documents or packages.
- Fast-paced environment with tight deadlines.
Benefits:
- Competitive hourly wage/salary based on experience.
- Health and life insurance following completion of probationary period.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match following completion of 12 months service.
- Opportunities for career growth and advancement.
If you have strong attention to detail and experience in shipping and receiving paperwork processing, we encourage you to apply for this role!
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Lake Park, FL 33403 (Required)
Work Location: In person
Salary : $65,000 - $75,000