What are the responsibilities and job description for the Loan Officer Assistant / Production Partner position at NEO Home Loan - Team Financial Quest?
Job Overview
We are seeking a dedicated and detail-oriented Loan Officer Assistant to join our mortgage team. The ideal candidate will have a strong desire to learn the business and must be good with computers, people and have excellent organizational skills. This role also requires excellent communication skills and the ability to work effectively in a fast-paced environment.
Responsibilities
- Provide exceptional customer service by addressing client inquiries and concerns promptly.
- Manage and organize emails for the branch managers
- Guide clients through the loan application process
- Manage incoming leads and enter them into the CRM
- Collaborate with real estate agents, escrow agents and other financial professionals to facilitate smooth transactions.
- Maintain accurate notes of all transactions and client interactions within the CRM
Requirements
- The candidate must all be fluent in both English and Spanish.
- Some prior mortgage experience is helpful but not necessary.
- Excellent communication skills, both written and verbal in both languages.
- Ability to perform 10 key typing efficiently for data entry tasks.
- Strong attention to detail and organizational skills to manage multiple applications simultaneously.
- A proactive approach to problem-solving with the ability to work independently as well as part of a team.
If you are passionate about learning about, or growing within the mortgage industry, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Fair Housing regulations: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Experience:
- Fair Housing regulations: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Naples, FL 34110 (Required)
Ability to Relocate:
- Naples, FL 34110: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20