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Clinical Education Specialist

Neocis, Inc.
Chicago, IL Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 4/1/2025

About us

Neocis is an established start-up revolutionizing dentistry with Yomi, the first, and only FDA cleared robot for assisted dental surgery. The company collaborates closely with leading clinicians to develop innovative technologies that help advance patient care and improve quality of life. Based in Miami, Florida. Neocis is venture-backed with funding from several prominent investors. 
 

What’s in it for you?

  • You’ll thrive in our innovative and collaborative environment
  • Make an immediate impact on life-changing technology
  • Avoid silos and “not my job” mentality in our smaller, fast paced, startup environment
  • We offer sabbatical, parental leave and unlimited PTO policies
  • Generous 401K plan with 4% company match
  • Comprehensive benefits package that includes medical, dental and vision.
 

The Role: The Clinical Education Specialist is responsible for the development and execution of surgeon, staff, and sales team training of the groundbreaking Yomi Robotic Guidance System. The primary responsibility will be the support of early learning curve procedures for newly trained accounts.

 

What you’ll do:

  • Train surgeons and their teams on the use of the Yomi Robotic Guidance System.
  • Instill best practices amongst customers and sales team on the use of Yomi.
  • Work with the Director of Clinical Education to develop a training curriculum for new and existing accounts.
  • Provide field clinical case support to new Neocis customers through training and education.
  • Play a key role in launching new accounts through strategic planning and execution of training and on-boarding protocols.
  • Decrease time to productivity for new accounts.Work with Training Team in planning and executing internal training events. Work with Clinical Sales Representatives, Clinical Sales Manager, and Regional Sales Manager to ensure the successful onboarding of new accounts.
  • Coordinate planning and execution of internal education events.
  • Collaborate with engineering to identify and rectify design and manufacturing issues.

What you’ll bring:

  • Bachelor’s Degree or Equivalent
  • Minimum 2 years of field training experience
  • Experience in a clinical environment using complex medical devices
  • Comfortable working with medical professionals as well as sales, marketing, and engineering
  • Ability to explain complicated technical information in simple terms
  • Excellent troubleshooting skills
  • Team player with excellent communication skills, including written and verbal
  • Experience with implementing disruptive technology
  • Willingness to travel on a regular basis (75%)
  • Experience with Google Docs
  • Clean driving record required
  • Experience with medical devices that involve a significant software component
  • Familiar with CT scans and 3D imaging
  • Start-up experience preferred
  • Dental and/or private practice experience preferred

What else? 

  • This is not a supervisory role
  • The position will require 75% travel in and out of state
  • Reasonable accommodation may be made to enable candidates with disabilities to perform this role
  • The main location of this role is in a medical environment:    
  • This position requires the regular use of the Yomi robot
  • Prolonged periods working on a computer
  • Ability to lift/push/carry items up to 50 pounds 
  • Frequent exposure to loud/moderate noise
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
Salary: $133,000-$165,000 base plus 10% bonus 

Salary : $133,000 - $165,000

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