What are the responsibilities and job description for the Manager, Site Services position at NeoGenomics Laboratories?
Description
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics is looking for Manager, Workplace Services who wants to continue to learn in order to allow our company to grow.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Position Summary
The primary goal of the Manager, Workplace Services is to develop and manage sustainable and efficient workplace service programs that enhance a fluid workplace experience, and ensure efficient use of workplaces.
Core Responsibilities
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics is looking for Manager, Workplace Services who wants to continue to learn in order to allow our company to grow.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Position Summary
The primary goal of the Manager, Workplace Services is to develop and manage sustainable and efficient workplace service programs that enhance a fluid workplace experience, and ensure efficient use of workplaces.
Core Responsibilities
- Oversight of services provided, per scope of work, including but not limited to janitorial services/green cleaning, pest management services, sustainability efficiencies, food services, break room equipment and supplies, solid waste and recycling, and lab support and office moves
- Manage workplace service programs and managing vendor services to ensure workplace satisfaction with soft services at all levels in the organization
- Manage on-site food and beverage programs that highlight Neo culture including breakroom coffee/teas, and grab-and-go kiosks
- Develop and manage sustainable corporate green cleaning program for janitorial services that support corporate health and environment focus
- Execute continuous improvement programs that enhance properties and workplace experiences including stakeholder feedback, space audits, and vendor performance reviews
- Respond to space assignment requests and participate in ongoing space utilization and space planning
- Develop performance and impact reports on a quarterly basis with vendor service requirements, sales and stakeholder data. Recommend, train and enforce site standards, procedures, and protocols and notify of internal customer-requested exceptions
- Ownership of KPI's & metrics to measure effectiveness, and manage performance and oversight for workplace services
- Develop relationships with site stakeholders to foster ongoing engagement to enhance workplace experience
- Support and participate in environmental sustainability initiatives
- BA/BS in Business Management, Sustainability, Hospitality, Architecture, Construction Management, Design, or related field
- 5 years’ experience in a corporate environment
- 5 years’ experience with work environments, services and workplace strategy
- Customer Service Oriented
- Implementation of lean process improvement initiatives
- Cross-functional team leadership and people skills
- Advanced proficiency in Microsoft suite
- Must have excellent verbal and written communication skills
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
