What are the responsibilities and job description for the HRIS Data Import Specialist position at NEOGOV?
NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.
NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.
The Data Import Specialist is to join our HRIS DWC Team (Data and Integrations). In this position, you will work with a team of highly skilled consultants, managers, developers and subject matter experts. With general direction and some latitude for independent judgment and discretion, this position is responsible for data analysis and technical support for inbound and outbound data quality. You will be supporting multiple integration initiatives for NEOGOV clients and work cross functionally with internal and external partners.
Evaluate and monitor data quality including exception and error handling at a complex level. Research data discrepancies and address issues by working with our clients and cross functional partners to resolve errors/issues.
Communicate with internal and external clients and vendors to provide support regarding file specifications and data quality issues in a timely and effective manner.
Develop, maintain and provide documentation on processes, scripts and case resolution procedures for future reference or use.
Provide guidance and training for new team members on file processing, exception and error handling.
Acquire/enhance application expertise to become more knowledgeable about evolving system analysis, programming and database technology. This may be accomplished by attending training, seminars and interfacing with senior level practitioners.
Perform other duties as assigned or apparent.
Ability to analyze and monitor data updates to ensure integrity of data, working with electronic files
Experienced working in a client facing environment
Able to drive results and display a sense of urgency
Able to interact effectively with team members, clients, developers and other staff
Strong communicator with excellent interpersonal skills
Strong customer service orientation
Able to adapt to the changing demands of business
Advanced analytical thinker with the ability to quickly assess client and systems issues
What You Have
Bachelor’s Degree in Information Technology, Business Administration or a closely related field or equivalent combination of education and experience
Three to five years of technical work experience involving data management/integrations.
Experience with working with public sector customer preferred but not required
Experience with SFTP and APIs
Experience building and mapping data file imports & exports
Experience with HR and/or TMS software and relative processes preferred
Experience with Saas technology model
Familiarity with HRIS, Benefits, G/L, Payroll, Time/Attendance and 834 integrations strongly preferred
Strong spreadsheet skills
Familiarity with SQL is a plus
Competitive Wages
Comprehensive Benefits package (medical, dental, vision, etc.)
Generous PTO to support work-life balance
401K/RRSP Matching
Paid Parental Leave
Autonomy to grow and find your career path with supportive leadership
Remote working opportunities
Inclusive and diverse work environment
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
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